Heaven on Downtown LA Reviews, Deals & Photos 2025

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Aparthotel with a restaurant, a quick walk to Grand Hope Park

Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms | Private kitchen | Fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms | 1 bedroom, premium bedding, individually decorated

Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms | Living area | Flat-screen TV

Overview
Amenities
Policies
Location
Host

Very good

Apart-hotel

1 bedroom2 bathroomsSleeps 590 sq m

Popular amenities

24/7 front desk
Laundry
Outdoor Space
Kitchen
Air conditioning
Restaurant

About this property

Heaven on Downtown LA

Aparthotel with a restaurant, a quick walk to Grand Hope Park

This aparthotel features a restaurant, a business center, and laundry facilities. Other amenities include a 24-hour front desk. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like 2 bathrooms and a dining area. Housekeeping is available on request.

This aparthotel offers 4 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with premium digital channels. Housekeeping is provided on request.

Languages

English

Add dates for prices

Property amenities

Parking and transportation

Wheelchair-accessible parking available

Kitchen

Coffee/tea maker
Dishwasher
Microwave
Oven
Refrigerator
Stovetop

Dining

A restaurant

Bedrooms

Bedroom
Premium bedding

Bathroom

2 private bathrooms
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided

Living spaces

Living room
Separate dining area
Separate sitting area

Entertainment

Flat-screen TV with premium digital channels

Outdoor areas

Terrace

Laundry

Laundry facilities

Work spaces

Business center
Laptop workspace

Comfort

Air conditioning
Heating

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Designated smoking areas

Services and conveniences

24-hour front desk
Housekeeping (on request)
Iron/ironing board

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher

General

4 units
Housekeeping (on request)
Individual decor
Individual furnishings

Similar properties

Free WiFi
Parking available
Laundry
Microwave

AED 591 total

includes taxes & fees

15 Jun - 16 Jun

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7:00 PM

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between 7:00 PM and 5:00 AM

Minimum check-in age: 23

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Hotel is not responsible for loss, damage or theft of cash, jewelry or other valuables left unattended in guest rooms. Hotel is also not responsible for articles/valuables left behind by guests and found after departure of the guest.

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cleaning fee: USD 115.00 per accommodation, per stay
Resort fee: 0.5 percent of room rate

The resort fee includes:

Internet access
Laundry facilities

We have included all charges provided to us by the property.

Optional extras

Late check-in fee for check-in between 7:00 PM and 5:00 AM
Housekeeping fee: USD 75 per day
Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 47-1324968

This property accepts credit cards; cash is not accepted

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: A 3.5% transaction fee will be added to credit card payments.

Property Registration Number 0002769068-0001-8

Property is also known as

Hollywood Sunset Furnished Apartments Apartment

Sunset Furnished Apartments Apartment

Hollywood Sunset Furnished Apartments

Sunset Furnished Apartments

Sunset Furnished Apartments Sleeps 5-6 Guests Apartment

Hollywood Sunset Furnished Apartments Sleeps 5-6 Guests

Sunset Furnished Apartments Sleeps 5-6 Guests

Sunset Furnished s Sleeps 56

Heaven On La Los Angeles

Heaven on Downtown LA Aparthotel

Heaven on Downtown LA Los Angeles

Heaven on Downtown LA Aparthotel Los Angeles

About the neighborhood

W 11th St and S Hill St, Los Angeles, CA, 90028

What's nearby

L.A. Live - 10 min walk - 0.9 km
Crypto.com Arena - 12 min walk - 1.0 km
Los Angeles Convention Center - 12 min walk - 1.0 km
Grand Central Market - 1 min drive - 1.5 km
Walt Disney Concert Hall - 2 min drive - 1.9 km

Getting around

Los Angeles Cal State Station - 8 min drive
Pico Station - 10 min walk
Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive

Restaurants

‪Pine & Crane DTLA - ‬4 min walk
‪Belasco Theater - ‬1 min walk
‪Cabra LA - ‬2 min walk
‪First Draft - ‬5 min walk
‪Bossa Nova Brazilian Cuisine - ‬4 min walk

Frequently asked questions

What time is check-in at Heaven on Downtown LA?

Check-in start time: 4 PM; Check-in end time: 7:00 PM. Late check-in is available from 7:00 PM–5:00 AM for a fee.

What time is check-out at Heaven on Downtown LA?

Check-out is at 11 AM.

Where is Heaven on Downtown LA located?

Located in Downtown Los Angeles, this aparthotel is within 1 mi (2 km) of Grand Hope Park and Grand Central Market. Walt Disney Concert Hall and California State University, Los Angeles are also within 6 mi (10 km). Pico Station is 10 minutes by foot and Pershing Square Station is 15 minutes.

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Heaven on Downtown LA Reviews

8.0

Very Good

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8/10

Stayed 4 nights in Dec 2019

2/10

VERY NOISY - the property isn't advertised as being across the street and above an outdoor nightclub, but it is. On the first night we returned home exhausted to hear and feel the room vibrate from the club booming away across the street. It continued on throughout the night till 4am and then re-started for the cleaning up at 8am. The place is let by Pelican Residences (who aren't supposed to sub-let through Airbnb, we were asked not to enter through reception to avoid awkward questions). Pelican refused to allow us to cut short our booking without penalty. They offered to refund one of the three day booking if we left the apartment by 11am on the second day which we couldn't afford to do. Hotels.com promised to get us out of the agreement given the situation, we were on a family vacation and couldn't get any sleep. However, when Pelican refused to agree they simply gave up and offered no further help. The area is going through a massive regeneration programme so you should also be aware that the lorries rock up at 8am and throughout the day and sit below the apartment with their engines running and you have the workmen and heavy duty tools working on the sites right next to the residence. The apartment itself is spacious, clean and would have been lovely to stay in if it wasn't for the noise.

Stayed 3 nights in Jul 2019

2/10

The whole check in and check out seemed illegal and very unprofessional

Stayed 6 nights in Jul 2019

10/10

The apartment was big, clean and well equipped. The location was really close to the Hillywood walk of fame. Parking in the garage was convenient as you could take rhe elevator straight up to the apartments floor. The area felt safe, I would come back and stay even longer.

Stayed 3 nights in Jun 2019

6/10

There are units in different buildings as we did not have a rooftop pool as expected, nor a view or sofabed as pictured. It was a futon style. Check in and check out was easy, but we learned that the toilets were being replaced the next day starting at 8am, not ideal wanting to sleep in on vacation. You are also responsible for personal items like electronics and passports so it caused us great anxiety leaving the unit. This was beyond their control, but we were not given the opportunity to cancel or price reduction. The unit had holes in the walls behind the bedroom doors, a broken bedside table in one, and one bathroom had grime, a gross showerhead, and dirty curtain. It is important to note that the bedrooms did not have room darkening blinds. The bedrooms do not get dark due to the pool and pathway lighting on all night and one pool light shines directly on the bed in 1 room making it challenging to sleep. (Photo taken at midnight) The key/fob did not work well on the elevator and it was difficult to get to the parkade. There was a guest guidebook in the room but it lacked information on how to use the thermostat or where to find the fitness center or business center. We could not find access to either. Pelican initiated follow-up with us the 1st day and indicated they would address these things quickly but not before our departure. Hopefully, they will. A box of laundry soap would be nice, and a security latch on the front door more secure at night.

Stayed 3 nights in May 2019

8/10

Bathrooms were dirty. Sink was clogged with hair. I had to clean it myself. Even after telling the person in charge they didn’t sent anybody to clean.

Stayed 4 nights in May 2019

8/10

Super Lage, direkt in der mitte des Walk of Fame! Die Erklärung der Wohnung speziell die elektronische Geräte hat uns gefällt.

Stayed 3 nights in Apr 2019

8/10

Stayed 4 nights in Apr 2019

6/10

This is the second time we have used a Pelican Residence. The location was excellent. However, the apartment and the attitude of Pelican Residences leaves a lot to be desired. They spend more time telling guests what they can be fined/evicted for than in caring about their comfort. Every e-mail they send contains warnings about noise, smoking, and losing the keys and what it will cost. The stove in the apartment looked like it had never been cleaned. There was no toaster, but they eventually provided one. There were no dish towels in the apartment but there was a dishwasher. One of the bedside tables was falling off the wall. The wattage/illumination used in all the lamps was so poor you couldn't read easily. There was no hot water in the morning on one of the days we stayed there. The worst problem concerns the limitation of one set of keys/garage fobs per apartment. That may be fine if there are only two occupants, but even that causes problems. The lack of extra keys/fobs means that everyone either has to do things together, or some folks simply have to remain in the apartment because once they leave, they can't get back in. That becomes a logistical nightmare for 2 or 3 but just about impossible if 5 or 6 people were staying together. There only was one T.V. set in the entire apartment. It was located in the living room, there were none in the bedrooms. The Spectrum T.V. service was annoying to use; however, the internet service was fine.

Stayed 5 nights in Jan 2019

4/10

Stayed 3 nights in Jan 2019

10/10

Perfect in every way! Loved how clean it was, how they thought of everything to make our stay more comfortable and we couldn’t have been more pleased with our stay.

Stayed 5 nights in Dec 2018

6/10

記載されている住所と実際のホテルの場所がちがう。住宅アパートを貸しに出しているだけなのでチェックインカウンターがない。貸しに出しているスタッフと電話でやり取りをしてホテルの前でキーなどを受け取る必要がある。スタッフの対応はいい感じ。部屋はぱっと見綺麗だけど細かいところが汚い。設備は色々と整っていて充実していました。電子レンジ、食器洗い機、洗濯機、乾燥機、オーブン、コーヒーメーカー、ミキサーなどなどプールと温水プールも良かったです。あと立地も良いかと！

Stayed 6 nights in Nov 2018

10/10

Vi tillbringade 3 nätter i lägenheten och allt fungerade jättebra. Den är fräsch och rymlig, sköna sängar, bra wi-fi, bra med handdukar och praktiskt med parkering i p-hus i källaren till byggnaden (ingår i avgiften). Poolområdet var också jättefint (även om vi inte verkade ha access dit på morgonen innan vi skulle checka ut, lite irriterande). Det finns två sängar, 1 king-size och 1 Queen-size så om det sover 2 pers i varje vet vi inte var en 5:e person ska sova. Såg inte ut att finnas en bäddsoffa. Det finns ingen reception så man möter upp en representant utanför huset som visar vägen och berättar det mest väsentliga kring boendet. Man måste ringa och informera om när man anländer så att de kan möta upp. Det som kan förbättras är lite tydligare information vid ankomst om tex sophantering, hur man hittar i lägenhetskomplexet (som består av flera byggnader). Utrustningen i köket är lite sparsam, tex så fanns bara en pytteliten kastrull så vi kunde inte koka vår pasta. Durkslag fanns dock. Stekpannan var repig och i dåligt skick.Lägenheten är också "kal" och lite opersonligt inredd. Lite mer tavlor, textilier etc hade gjort den mer ombonad. Vi hade också önskat mer än en nyckel (nyckelbricka) till lägenheten, särskilt eftersom man måste ha nyckelbrickan för att låsa ytterdörren och för att åka hiss. Då man kan vara 4-5 gäster som bor i den måste man kunna gå ut och in i olika konstellationer. Men som helhet är vi mycket nöjda med vistelsen och kan varmt rekommendera det.

Stayed 3 nights in Oct 2018

6/10

Some of the furniture was worn & uncomfortable. The building was nice & conveniently located. Needed more than 1 key.

Stayed 5 nights in Jun 2018

10/10

It was absolutely wonderful. I'm so glad I chose this place!

10/10

Location was great and the apartment was very good for my family of five. The two bathrooms and washer/dryer really helped.

8/10

This complex is located just a few blocks south of Hollywood Blvd to it is conveniently located near the Walk of Fame. The apartment was clean and the one we were in had a view of the Hollywood sign from the bedrooms and the living room. The pool and gym are located on the roof and provide a very tranquil atmosphere. It was rather cool when we were there so we really didn’t get to use the pool although we would have loved to! It is heated but the air was pretty chilly and breezy! I highly recommend taking advantage of this type of accommodations if traveling with your family as you don’t have the expense of multiple hotel rooms and everyone is together and you feel at home. If you check in “late”...we arrived around 6:00-6:30 I believe, there is a $30.00 cash fee.

Stayed 7 nights in Feb 2018

10/10

Excellent location. Can see Hollywood sign from balcony. Luxury apartment. Huge bathrooms & closets. Secure building. There were only 2 washcloths, none in the master bathroom, but otherwise great. I would stay here again.

Stayed 5 nights in Jan 2018

10/10

We stayed at this place for a portion of trip hoping to be close to lots of attractions, which was very much the case. There were two couples and a small baby and the accommodations were clean, comfortable and more than enough space for all of us. The building was beautiful with excellent amenities (pool, gym, common area with BBQs). The staff were very gracious and helpful, explaining the building, surroundings, and the process of check in/out very well. We had some difficulty getting a hold of someone on the day of check out to extend it, but there were multiple numbers to call and it was not a big issue. Overall great place, in a good, safe area and helpful staff. We would definitely consider staying there again.

Stayed 3 nights in Jan 2018