Viceroy Los Cabos

5.0 star property
Luxury resort on the beach, with 5 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Viceroy Los Cabos

4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Poolside bar
On the beach, white sand, beach cabanas, sun loungers
Courtyard
Suite, 1 Bedroom, Ocean View (with Butler Service) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Pool
    Pool
The price is AED 2,020
AED 2,747 total
includes taxes & fees
23 Sep - 24 Sep

Room options

Available filters for rooms
Showing 26 of 26 rooms

Junior Suite (Relaxation Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Plunge Pool and Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 5 Bedrooms (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 672 sq m
  • Beach view
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

Suite, Multiple Beds, Ocean View (1 King and 2 Double, Butler Service)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • 149 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
  • 53 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Suite, 3 Bedrooms (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 439 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

Suite, 1 Bedroom, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 121 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 3 Bedrooms (Waterside Casita with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 332 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Suite, Multiple Beds, Ocean View (2 King Beds, Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 149 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 121 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
  • 53 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Penthouse, 5 Bedrooms, Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 697 sq m
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds and 3 King Beds

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Resort View (Plunge Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 4 Bedrooms, Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 417 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

Penthouse, 1 Bedroom, Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 385 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Ground Level with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 233 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 616 sq m
  • Ocean view
  • Sleeps 10
  • 3 Queen Beds and 3 King Beds

Villa, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 332 sq m
  • Sleeps 7
  • 2 King Beds and 2 Double Beds

Similar properties

About the neighborhood

Map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405

What's nearby

  • Playa Hotelera - 5 min walk
  • Costa Azul Beach - 20 min walk
  • San Jose del Cabo Art District - 4 min drive
  • Puerto Los Cabos - 5 min drive
  • Palmilla Beach - 7 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Zài - ‬6 min walk
  • ‪Latino 8 - ‬8 min walk
  • ‪Cielomar - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Javier's - ‬6 min walk

About this property

Viceroy Los Cabos

Luxury family-friendly resort located in Zona Hotelera
You can look forward to an adjacent golf course, a beach bar, and a poolside bar at Viceroy Los Cabos. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Treat yourself to a sports massage, aromatherapy, or a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Fitness classes and Pilates classes are offered at the gym; other things to do include beach yoga. Free in-room WiFi is available to all guests, along with a rooftop terrace and a garden.
Other perks include:
  • 5 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free extended parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • Supervised childcare (surcharge), beach towels, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 186 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and laptop-friendly workspaces.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Designer toiletries, showers, and hair dryers
  • 65-inch LED TVs with Netflix and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

All inclusive details

All-inclusive room rates at Viceroy Los Cabos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25-50 for adults and USD 20-50 for children
  • 4 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Casero Restaurant
  • Otro Bar
  • Nido
  • Nidito Beach/Poolside Bar
  • Awacate

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Pilates classes
  • Private picnics
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (64000 square feet)
  • Meeting rooms - 9

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 40
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 65-inch LED TV
  • Netflix
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 13 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 20 to 50 for children
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 200 (subject to availability)
  • Late check-out fee: USD 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

Does Viceroy Los Cabos have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Viceroy Los Cabos?

As of 22 Sep, 2024, prices found for a 1-night stay for 2 adults at Viceroy Los Cabos on 23 Sep, 2024 start from $662.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viceroy Los Cabos pet-friendly?

Yes, Viceroy Los Cabos allows pets (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Viceroy Los Cabos?

Extended parking is free at this property.

What time is check-in at Viceroy Los Cabos?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 200 (subject to availability).

What time is check-out at Viceroy Los Cabos?

Check-out is at noon. Late check-out is available for USD 200 (subject to availability).

Are there all-inclusive benefits at Viceroy Los Cabos?

Some rate plans available at this resort are all-inclusive.

Where is Viceroy Los Cabos located?

Located in Zona Hotelera, this beachfront resort is next to a golf course and within 1 mi (2 km) of Playa Hotelera and Costa Azul Beach. Punta Sur Golf Course and Plaza Mega Comercial Mexicana are also within 15 minutes.

Viceroy Los Cabos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 919 reviews" "
Rating 8 - Good. 106 out of 919 reviews" "
Rating 6 - Okay. 55 out of 919 reviews" "
Rating 4 - Poor. 28 out of 919 reviews" "
Rating 2 - Terrible. 46 out of 919 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5-star. Best in Cabo.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Viceroy Hotel offers an exceptional experince with its well- maintained,clean facilities and beatiful views! The staffs are incredibly friendly and attentive to your needs. I celebrated my birthday/anniversary with hubby and i must say i will never ever forget this amazing experince here at Viceroy.
Stayed 4 nights in Sep 2024

10/10 Excellent

Peggen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed the ambience of the resort. Super Chill, Zen Vibez, delicious food, excellent service. The spa was incredible coupled with hydrotherapy. Top shelf liquor, yummy house cocktails, and views of the ocean and beach at every pool. We did get hit with a tropical storm and still received first class services. Our elevator didn’t work for a full day due to the tropical storm but we didn’t mind walking. The workout room is absolutely fabulous with the best equipment and enough room to do HIIT training. If you want a beautiful room and a relaxing escape, this is the place.
Stayed 7 nights in Sep 2024

10/10 Excellent

Samanta

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time while staying here best service ever.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anqi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will back to viceroy again
Stayed 4 nights in Aug 2024

10/10 Excellent

Sherika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff & Beautiful Hotel. I Will Visit Again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Griselda

Stayed 1 night in Aug 2024

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 7 nights in Jun 2024

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. If you are looking for a high end modern stay this is the place. Really quite, not so much noise or activities from your regular resorts, again really quite, modern, clean, VIP treatment all the time.
Stayed 3 nights in Aug 2024

10/10 Excellent

TERRENCE, Manvel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property service spectacular
Stayed 5 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Jul 2024

10/10 Excellent

HAMIK

Traveled with partner
Liked: Amenities
Great as always
Stayed 2 nights in Aug 2024

10/10 Excellent

Maritza

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nelanlly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Viceroy Los Cabos, and it was an incredible experience! The architecture is stunning, blending seamlessly with the ocean views. The staff was attentive and made sure every detail was perfect. The rooms were luxurious, with modern amenities and breathtaking views. Whether relaxing by the pool or exploring the local area, every moment was pure bliss. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway.
Stayed 3 nights in Aug 2024

10/10 Excellent

mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Viceroy and its staff so much, they always welcome you with the best and friendliest attitude willing to make their guests happy. The amenities are superb and the food is delicious. I also love having access directly to the beach!
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay if you just need to relax in a quiet, clean environment. I thought it just lacked some proactive types of entertainment for guests.
Stayed 3 nights in Aug 2024

10/10 Excellent

Longjiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2024

8/10 Good

Kara, Scottsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is small and has beautiful views. Staff is very friendly. Food and drinks are good but exceptionally overpriced compared to other five star resorts. Cabo as a whole has become extremely overpriced.
Stayed 4 nights in Aug 2024

4/10 Poor

Ivelis

Disliked: Amenities, property conditions & facilities
Not worth the price.
Stayed 6 nights in Aug 2024

10/10 Excellent

Destiny

Traveled with partner
Liked: Cleanliness, staff & service, amenities
FOOD WAS GREAT. AMBIENCE WAS EXCELLENT AND BUTLER ALEXIS WAS WONDERFUL.
Stayed 3 nights in Aug 2024

10/10 Excellent

Artash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to relax and enjoy good food and drinks with outstanding customer service.
Stayed 3 nights in Aug 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 3 nights in Jun 2024

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great time here. Above all, the customer service and workers were phenomenal. The staff was so accommodating and excellent. 10/10 in regards to how excellent they were. Given that this is a 5 star hotel, I would say the actual property is more like a 4 or 4.5 stars. The gym was very very nice. The pools were nice but small. I know it’s very difficult to do in the summer but the pools were like saunas. They were so hot. As a 5 star property I would expect this not to be the case. Additionally the spa was great and they had an entire hydrotherapy area which included a hot tub, sauna, steam room and cold plunge… all of the hot hydrotherapies worked but the one we were looking forward to the most, the cold plunge, wasn’t working while we were there. I’m curious how long it has been out of commission. As I mentioned this is what we were looking forward to the most and we were disappointed to find out it wasn’t working. In regards to the location, it was a great location with excellent restaurants all around the area which I strongly recommend. Leading me to my last point — the food. Our biggest issue with the property was the food and drinks. It was outrageously expensive and not good. We tried three of their restaurants on the property and all of them were very average for the price. For example, I paid $38 usd for a wagyu burger and I would’ve preferred a $10 burger from five guys. Every cocktail is $20 at least as well and they are average tasting.
Stayed 7 nights in Aug 2024

10/10 Excellent

Nerses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Patric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 3 nights in Aug 2024