Find all hotels by Benchmark in Los Gatos, CA

"The wonderful valet parking service and modern stylish stunning architecture immediately impressed us when we drove in the hotel lobby! The online check in was easy and just walked to the reception collected the key with champagne as refreshments. Being Expedia Platinum member and this hotel is under VIP access, we got a surprise upgrade to ocean view with balcony! Each room comes with exclusive bottle waters, wine, sodas, popcorn, salt water taffy, coffee and tea complimentary. The pool is heated overlooking the ocean with lounge chairs is a great place to chill and relax. We love the in room breakfast service and everything about this hotel! A great birthday weekend! Hope they have the loyalty program soon! We will definitely come again as this is our 2nd time visiting. "

"The hotel is OK. I was inconvenienced by being locked out of my room at 9a. When I went to the front desk, the young lady wasn’t too friendly. She gave me another key, and that one didn’t work. A manager/maintenance man came by to let me in and said my key didn’t work because I was checking out that day. I asked why would I be locked out at 9a if checkout is at 11a. He replied “that’s just what happens. “ No apologies, no friendly smile, just a straight face. The hotel is OK, but the non friendliness of the staff made the stay not so great. "

"Clean rooms, friendly staff."

"This place is ghetto. Very dark and had a bunch of people hanging out in parking and someone living in a RV in the parking lot. Would never stay again. "

"Stay away. Lobby is nice but the rooms don’t match. The worst part is the service and rudeness of the staff. Impossible to get help or speak to management. I’ve traveled internationally and have never had this much trouble with an establishment. "

"Loved the pool, staff and fire pit outside my room! "

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"Property is kept beautiful with lots of amenities near by. All room views are exceptional!"

"The breakfast is the best I’ve had at any of the local hotels."