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"The staff was friendly, but we did not have a five star (Google) or 9.6 (Expedia) experience. Check in began at 1230 according to the website but we were not set to arrive till 330. I received a message that there would not be anyone to check us in from 230 to 430 - I was told it was “rest time” for their staff. I messaged back the time we were planning on arriving (we had driven five hours that day) and was told no one would be there but we could wait on them. We adjusted our schedule and it was fine. We get checked into our room and my wife comes out of the bathroom and said, “someone has been smoking in there”. Not sure if they had a policy or not but did not want to be blamed for smoking and so I told the front desk. They moved us to the room next door - that was nice. Then the 15” tv remote would not work. They brought us another one - that was nice. I initially found the property through a Google search. It is listed as a “5 Star Property”. It is not! It is a nice hotel that we personally had a few small things happen that although they were quick to address, limit what we can "

"Beautiful property. Unexpected last minute stay and this hotel was a nice surprise. Super friendly staff. "

"The staff were wonderful. They couldn’t be more helpful and courteous."

"This was a very nice boutique hotel. The staff was friendly and helpful with a dinner recommendation. The breakfast was basic but very good. Although the pool looked open the water in it was not clean and/or clear. "

"Underground parking was easy. Pleasant flat walk into the centre of town. Very nice, clean and spacious room. We would stay again as it was good value but it could easily be so much better. The cafeteria area is horrible and there is no bar as such so nowhere nice to sit in the evening. The dining and breakfast area is soulless and not well lit. The breakfast buffet reminded me of a terrible,old fashioned self service restaurant. It had some decent foods on offer but lacked the staff to maintain it so items were often missing. One very slow coffee machine caused queues. The receptionist however was delightful and very helpful."

"An excellent stay. The hotel is a little out of Toledo, which I thought was an advantage. No noise, peace and quiet - perfect. Breakfast was very good, excellent quality. The swimming pool was very pleasant. My room was spacious, clean with a first class terrace. I liked the fresh lemon water in reception - especially as it was very hot. Hotel staff were genuinely cheerful. If I ever return to Toledo this hotel would be my first choice. The only negative. Nothing to do with the hotel. Public transport into Toledo was extremely limited. So a car is essential."

"La único que salva la experiencia es Alina - el todo de atención y mantenimiento del lugar. Ella es increíble! Dicho eso, al reservar, cometí el error de asumir que una habitación de 300€ por noche tendría aire acondicionado, pues no - es más, las pequeñas ventanas no tienen siquiera una malla para evitar que entren los insectos que la luz de la habitación atrae… con 37°Celsius afuera, la experiencia por el precio es absurda. Además de la falta de aire acondicionado (mi error al asumir que lo habría) el acceso a la habitación asignada es por un patio abandonado y vacío con un tramo sin protección (cuidado con lluvia) y al lado de un área inundada desde que sabe cuánto tiempo… definitivamente no es una experiencia que justifique el costo"

"The most incredible yet understated hoyel we have stayed at in a long time. Charming, WOW factor hotel, with the most lovely staff. Truly a gem, at which I so very much wish we could have spent more time. "

"Una agradable sorpresa. En un sitio algo alejado, un hotel muy bueno. El trato exquisito, la habitación muy cómoda y un buen desayuno. Muy recomendable."