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MainStay Suites Louisville Jeffersontown

2.5 star property
Hotel in Louisville with a fitness center and a 24-hour front desk

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Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is AED 215
AED 253 total
includes taxes & fees
8 Jul - 9 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(47 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
TV
Blackout drapes/curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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The price is AED 684
AED 804 total
includes taxes & fees
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About the neighborhood

Map
11762 Commonwealth Dr, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 3 min drive - 2.4 km
  • Mall St. Matthews - 9 min drive - 11.7 km
  • E.P. Tom Sawyer State Park - 9 min drive - 8.1 km
  • Louisville Zoo - 16 min drive - 19.9 km
  • Kentucky Exposition Center - 20 min drive - 24.6 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Hotel located in Jeffersontown
MainStay Suites Louisville Jeffersontown provides amenities like dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An electric car charging station, express check-out, and ATM/banking services
  • A front-desk safe, a vending machine, and coffee/tea in the lobby
  • Guest reviews give good marks for the helpful staff
Room features
All 76 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Shower/tub combinations, hair dryers, and shampoo
  • TVs with premium channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

Languages

English, Spanish

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8.4 out of 10, Very Good, 1,064 reviews
The price is AED 261
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Is MainStay Suites Louisville Jeffersontown pet-friendly?

Yes, MainStay Suites Louisville Jeffersontown allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 10 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at MainStay Suites Louisville Jeffersontown?

Self parking is free at this property.

What time is check-in at MainStay Suites Louisville Jeffersontown?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at MainStay Suites Louisville Jeffersontown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Louisville Jeffersontown located?

Located in Jeffersontown, this hotel is within 3 mi (5 km) of Southeast Christian Church, Skyview Park, and Stonefield Square Shopping Center. Hunnington Place Shopping Center is 3 mi (4.8 km) away.

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MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 425 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming customer service. Room was clean, spacious with a comfortable bed. Reasonable pricing.
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, affordable, would definitely stay here again.
Stayed 7 nights in Jan 2025

6/10 Okay

Nicholas

Liked: Cleanliness
The property worked for our short stay for the Derby. The room was fairly clean with limited amenities due to it being an extended stay place. Staff had limited availability for more towels etc. the property stated no smoking but there was a smell coming from some rooms of tobacco and marijuana. Overall, I would prefer to stay at a different location next time.
Stayed 4 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so outgoing. They acknowledged you everytime you went in and out of the entrance. They were exceptionally friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for extended stays. I've been here 2x, not an issue. If you are only staying 1 night, there will probably be no ice. Each freezer makes it's own and it takes a few.
Stayed 4 nights in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay several days staff accommodated all our needs!! Recommend staying here!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to be

It's been a very comfortable stay, my service dog is welcome as well staff had been very friendly place is clean, quiet, and safe. It's just like having a little apartment I love it and sleep great with no worries here.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeisson

Excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

BARATH

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk are very friendly.
Stayed 12 nights in Dec 2024

8/10 Good

Tiffany

Liked: Staff & service
We literally just sold our home and our new one was not ready yet so we had to stay here for almost three weeks, short notice the ladies at the front desk was very helpful and friendly anytime I needed something they was there to help me, but the cleaning lady did not do a good job at all so I just went behind her and cleaned everything.
Stayed 25 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 7 nights in Nov 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 8 nights in Mar 2025

8/10 Good

Jeisson

Liked: Cleanliness, staff & service, property conditions & facilities
Buny bueno
Stayed 2 nights in Feb 2025

6/10 Okay

Eric

Liked: Staff & service
It was good enough for sleeping for the Derby. First floor hallway smelt like pot every day. Rooms are out dated. Pillows! Oh my...1/2 the size of a normal one. Expedia listed breakfast included...they haven't had it since covid. That stunk as we were counting on that. Staff was helpful but some liked the F word not nothing we were around. Not sure we will go back.
Stayed 3 nights in May 2025

10/10 Excellent

Zaundrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very amazing
Stayed 1 night in Dec 2024

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. There were dogs barking all night long as well as people yelling outside. Luke warm water in the shower.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well maintained

The room and maintence was good enough that it felt like it was almost new.
Stayed 4 nights in Jan 2025

2/10 Terrible

Michael

Liked: Property conditions & facilities
I can overlook the 5 baby black and brown roaches I killed and the German cockroach that was in my bed when I cam back from the bathroom, but the drunken loud party with music in the room next door on our last night that started at 230AM literally ran us out of the hotel. We called the office for an hour with no answer, then finally called corporate. They called and were able to reach the front desk. The front desk and a visit from the police were ineffective at stopping the noise and at 5AM (with only 2.5 hours of sleep) we had had enough, so we packed up our stuff and checked out at 7AM. The hotel refused to refund us for this night. Our plan was to sleep in and get up at 930 for 11AM checkout, then do our 7 hour drive to our next hotel. Totally unacceptable.
Stayed 2 nights in May 2025

10/10 Excellent

AULONKA

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property and the staff was excellent. My only dislike is that there is no respect for people who are not pet friendly. I was annoyed by seeing dog waste on the ground in that parking was extremely offended when exiting one evening that a pet owners had to hold their dogs back with great restraint while they aggressively barked and growled at me walking by. For this reason the facility should use a seperate entrance/exit for pets.
Stayed 10 nights in Mar 2025

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Cleanliness, amenities
Great place if you have a dog. Very friendly and accommodating. It was our first stay with a puppy and they were very helpful and receptive. We were able to walk to a couple of restaurants nearby. This is mostly a "long-stay" motel so cleaning is only once per week.
Stayed 2 nights in Jan 2025

10/10 Excellent

Zaundrea

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Saw Paul Wai

Liked: Cleanliness, staff & service, room comfort
Love the room👍
Stayed 2 nights in Nov 2024

2/10 Terrible

mark

Liked: Staff & service
Due to a huge f in mistake, on expedia mishandling never stayed there. The Staff was awesome tring to help our group find a hotell Expedia! You are a joke!!! Im dam mad.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the WiFi would not connect or work properly in our room close to the front desk. Otherwise we enjoyed our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I love the comfort of home
Stayed 28 nights in Oct 2024