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"Starhotels Excelsior is on par with a good Hilton or Marriott. Excellent location directly across the street from Bologna Centrale, which makes arrivals and departures effortless. Staff were friendly and helpful throughout the stay. The room was very clean with a comfortable bed and good linens. Minor quirk: I had to hunt a bit to figure out the bathtub drain knob, but nothing serious. Breakfast was a highlight. Scrambled eggs and bacon, a strong bakery selection, fresh juices, yogurt, and deli items. Plenty of choice and good quality. From the hotel, it’s about a 20-minute walk to Piazza Maggiore, passing through lively streets full of shops and cafés. A solid, reliable choice for Bologna."

"Clean room Good customer care "

"Very friendly, comfortable and well run hotel. Would no hesitation to stay again in the future. "

"Courteous staff and easy check in. Perfectly located for exploring the city. "

"Staff courteous "

"Very nice new place with very helpful staff "

"Beautiful hotel lovely art and great location. Helpful staff"

"Very good"

"Beautiful, elegant hotel in a great location between Bologna Centrale station (about 10 minutes on foot) and Piazza Maggiore (around 15 minutes). Ideal for exploring the city. Staff were friendly, courteous, and helpful, with easy communication in English. We were pleasantly surprised with an early check-in at 11:00 a.m. and an upgrade from a Superior to a Deluxe room, which was very much appreciated. The room was spacious, clean, and comfortable, with a good bed and a large, attractive bathroom. Breakfast was excellent, offering good variety and quality. The on-site restaurant, The Spoon, has a lovely ambience and very good food. The hotel has a spa, gym, sauna, steam room, and Turkish bath, but access appeared limited to the late afternoon/evening, which was disappointing. We also had a blocked washbasin drain that was reported twice but not resolved during our stay. Overall, an excellent experience and still deserving of five stars thanks to the location, comfort, service, and dining."