Find Family Hotels in Lowell, MA

"Everything was great "

"This place has so much potential. Once inside, in the main part of the building, it looks good. But exterior, the garage, outside parking and just general view of building and its walls, needs so much work and cleaning. The room appeared clean but there was a dead bee, no working air conditioning, or fridge. Floors were concerning. The bathroom horribly outdated and horrible products. Staff could be friendlier. Didn’t know about breakfast. No information or papers handed to us. Oh! And big issue for me, he said my room and others checking in out loud. That’s a huge no no and I tried to stop it and had to tell him that’s a huge safety risk. They didn’t seem to care. Has potential really. "

"I woke up several times during the night because of the highway noise. The staff also did not explain any of the hotel facilities or amenities during check-in, which is something most other hotels usually do. In particular, one male staff member at the front desk was extremely unfriendly. I visit Boston often and have stayed at many different hotels here, but this was by far the worst experience I’ve had. I will never stay here again."

"We only stayed"

"We had a wonderful stay at the Hilton in Woburn, MA. The area is beautiful and very convenient. The hotel was extremely clean, and the ambiance throughout the property was relaxing and welcoming. The staff was very friendly, helpful, and made us feel comfortable from the moment we arrived. Overall, it was a great experience, and we would definitely stay here again!"

"Noisy kids all over the hotel, poorly disciplined, running around hallways, loud talkers, etc. "

"Breakfast was not bad, Eddie was one of the staff who was polite and respectful. "

"Clean room, prompt service and check in."

"Toilet was broken. Had to call someone to fix it."