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"Very lovely lady at checkin! Friendly, quick, answered all questions!"

"Clean room and staff was great, very helpful with the shuttle and recomedations on food. "

"Delicious omelets! Spacious room, Caring and helpful staff"

"Very nice, clean hotel room close to Van Andel and that skywalk is amazing. The BOB is great for comedy shows two it’s right across the street."

"Super clean, well maintained property, very nice staff, excellent rooms. Bed and pillows were comfortable and parking was easy. The breakfast in the morning was delicious, with lots to offer- one of the best breakfasts I’ve had at a hotel, and offered lots of options. Great downtown location, walking distance to many restaurants, the VanAndel Arena and lots of other cool things to check out. "

"Was a great time. Will definitely come back to stay "

"Great Ambiance and architecture. Loved the door be the bathroom and another between the toilet and shower. Plenty of mirrors and lights and actually thought out specially with no wasted space like other old school hotels. Only complaint is that our room was clearly not vacuumed. "

"The front desk staff was exceedingly friendly, quick to point out the complementary coffee, cookies, etc., the room is extremely clean all systems in working condition. A very nice hotel."

"The only issue was the toilet wasting water and running the whole time. Had to shut the door to avoid listening. Tried to fix it but it was a bad float valve. room 101. The morning I was to leave, I needed a window scraper in the morning, as it had snowed crustily on my rental vehicle. The front desk did not have one but the attendant gladly offered to retrieve one from their car. While they were gone, I discovered the rental had one. The attendant is very thoughtful. I should have food harder!"