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Sanctuary Hotel

4.0 star property
Central hotel with a full-service spa connected to a shopping center in Luang Prabang

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Photo gallery for Sanctuary Hotel

Outdoor pool, sun loungers
Superior Room | Balcony
Lobby sitting area
Superior Room | Premium bedding, minibar, in-room safe, desk
Restaurant
Located near the Morning Market, the Sanctuary Hotel offers tranquility and convenience. Enjoy the on-site art gallery, coffee shop, garden, poolside, and indulge in massages and facials. Free WiFi keeps everyone connected throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room

Superior Room | Garden view

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Unesco

Deluxe Unesco | Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Unesco

Superior Unesco | Premium bedding, minibar, in-room safe, desk

Superior Unesco

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Room

Suite Room | Premium bedding, minibar, in-room safe, desk

Suite Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Unesco

Suite Unesco | Premium bedding, minibar, in-room safe, desk

Suite Unesco

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Suite Unesco

Premium bedding, minibar, in-room safe, desk

Double Suite Unesco

  • Sleeps 2

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

  • Sleeps 2

View all photos for Suite Unesco

Premium bedding, minibar, in-room safe, desk

Suite Unesco

  • Sleeps 2

View all photos for Superior Unesco

Premium bedding, minibar, in-room safe, desk

Superior Unesco

  • Sleeps 2

View all photos for Deluxe Unesco

Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

  • Sleeps 2

View all photos for Suite Room 1 Double bed

Premium bedding, minibar, in-room safe, desk

Suite Room 1 Double bed

  • Sleeps 2

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

About the neighborhood

Map
Kitsalat Road, Ban aham, Luang Prabang

What's nearby

  • Phousi Hill - 7 min walk - 0.6 km
  • Morning Market - 8 min walk - 0.8 km
  • Night Market - 10 min walk - 0.9 km
  • Royal Palace Museum - 10 min walk - 0.9 km
  • Ock Pop Tok - 15 min walk - 1.3 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 10 min drive

Restaurants

  • ‪Atsalin - ‬3 min walk
  • ‪Two Little Birds Cafe - ‬1 min walk
  • ‪Indigo Cafe - ‬5 min walk
  • ‪Main Street - ‬5 min walk
  • ‪The Jam cafe - ‬3 min walk

About this property

Sanctuary Hotel

Upscale hotel near Morning Market
Located close to Wat Mai and Night Market, Sanctuary Hotel provides a terrace, an art gallery on site, and a coffee shop/cafe. Indulge in a Thai massage, a facial, and a body scrub at the onsite spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Massage treatment rooms, a front-desk safe, and concierge services
Room features
All guestrooms at Sanctuary Hotel have perks such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Turndown services and slippers
  • 32-inch flat-screen TVs with premium channels
  • Tablet computers, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Outdoor treatment areas
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Built in 2012
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 10 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sanctuary Hotel Luang Prabang
Sanctuary Luang Prabang
Sanctuary Hotel Hotel
Sanctuary Hotel Luang Prabang
Sanctuary Hotel Hotel Luang Prabang

Frequently asked questions

Does Sanctuary Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sanctuary Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Sanctuary Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sanctuary Hotel?

Check-out is at noon.

Does Sanctuary Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.

Where is Sanctuary Hotel located?

Located in the heart of Luang Prabang, this spa hotel is within a 10-minute walk of Wat Mai and Morning Market. Night Market and Ock Pop Tok are also within 1 mi (2 km).

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Sanctuary Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 123 reviews
Rating 8 - Good. 29 out of 123 reviews
Rating 6 - Okay. 10 out of 123 reviews
Rating 4 - Poor. 2 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under renovation so there is some noise near the pool area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful architecture and friendly staff
Stayed 1 night in Jul 2022

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel within a short walk from the center

A nice and quiet hotel with pleasant staff...clean rooms and big garden

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful yet close to everything

We stayed 5 nights. The place was baby friendly. Everyone was very kind. Every time we opened the door, we had the wow feelings. The pond, flowers, design...
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

comfortable stay, clean room and bath, but the electric cattle and air-con was old-fashioned

10/10 Excellent

DIEGO ESCUAL

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was extremely clean, the staff was so nice and helpful, they have bike for free that let you discover the city at your own pace. The rooms are spacious and the decoration is beautiful.
Stayed 3 nights in Jul 2023

8/10 Good

j

Liked: Cleanliness, staff & service, property conditions & facilities
although some aspects of the room could have been designed better (shower, patio access) it was a very nice room and the hotel and gardens are beautiful. I would definitely recommend this hotel.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place

nice place, prob a tad overpriced but nice, pretty location on river

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice,quiet hotel,good location.

Clean,spacious room,evening one can spend around pond with lotus flowers,at table,dining on Lao food,sipping wine.Close to market,post office,and main street,with impressive Temples,Royal palace,and plenty of good street food.A lot of currency exchange booths nearby.Nice hotel,good value.Very friendly ,helpful staff.

10/10 Excellent

Aaronaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sanctuary in Luang Prabang!

The Sanctuary is a wonderful hotel for your stay in Luang Prabang. The staff could not have been more helpful nor more gracious. The breakfast included with our room was stellar and scrumptious with a variety of Laotian as well as western treats. The daily screening of the 1927 movie on Laos, Chang, is inspired. We loved our stay!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

The hotel is set in gardens and pond. The room we had - upgraded - was spacious and clean with all amenities provided and was next to the swimming pool. The breakfast building is positioned next to the pond and extends over it. The staff there were friendly and helpful. Reception staff were all incredibly polite and assisted with suggestions for our walks around town. We really did enjoy our stay and would definitely come again.
Stayed 3 nights in Jul 2024

8/10 Good

Brian Baxter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel within walking distannce of town.

My Thai partner and I enjoyed our trip and this was in part thanks to the charming Sanctuary Hotel, which is not a grand place but very clean and quiet with a super central garden and a pleasant breakfast room, with a good choice. Excellent fresh orange juice and strong coffee. Very pleasant staff.Room functional. We would happily stay there again and thought the price fair. Perfect for a short visit, BB and Song

8/10 Good

tuck chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant,good location, neighboring property was noisy & it may be a concern to some but I did not mind. Staff very pleasant & helpful.

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great, comfortable and accommodating

The location of the hotel is right in the heart of the city. Close walk to all the restaurants, bars, rivers and the night market. You can walk to around the city easily from the hotel. The rooms were clean and serviced regularly. Our requests were done punctually by the friendly staff. We were also allowed a late check out. The Buffet breakfast was nice and set in a relaxing environment.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable,but room internet connction isn't good( reception and restaurant is good).

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Accomodation, centrally located

Great location you can walk to the Night Market and central area. Excellent reception service. Speak English well. Room was cleaned daily. Breakfast was quality. Eggs to your liking. Speciality breads. Beautifully landscaped gardens create a relaxing ambience. Aircon & Sat tv worked well.
Stayed 3 nights in Mar 2024

4/10 Poor

Shino

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Many Chinese . Noisy

a lots of Chinese , Korean . they are super noisy then I cannot stay comfortable. Breakfast , more than 5 staff monitor, gaze me then feel uncomfortable.

10/10 Excellent

ren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult to fault

A beautiful hotel, very quiet and probably has the best food from many hotels that we stayed at. Internet was sometimes not working, but we found this in all hotels. Room quite small but had everything in it and the beds were really comfortable. Lacks a pool but I would choose to stay here again and pay to use a pool for a day in a different hotel . That way, you get a good nights sleep, good food and excellent service from everyone at the hotel. Loved it. Very peaceful. A very short walk to Dara indoor market and about a 10 minute walk along the main road to the night market and tourist street.

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at The sanctuary. We were upgraded to a suite and the room was perfect with traditional style wood throughout. The breakfast was so good, a great choice and good coffee with lots to choose from. The pool was a lovely place to cool off after a hot day sight seeing and I can recommend a visit to their spa for a massage and facial . Lastly the staff are so tentative, kind and more than happy to help with anything you require. We booked for 5 nights and could have stayed longer, we will book back in on our way through luang next week. Thank you
Lake on the property
Walking distance to view The Alms ceramony.
Stayed 5 nights in May 2025

10/10 Excellent

MIQUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa estancia

Hemos estado 3 noches y la atención personal ha sido maravillosa. Recuerdos para Noy siempre con una sonrisa y el servicio de masaje excelente. Si volvemos repetimos
Stayed 3 nights in Apr 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly an Amazing Sanctuary

Amazing stay. I was well attended throughout. Yai and John and Lou and Non were all so accommodating. I felt like a very special guest
Stayed 4 nights in Jan 2025

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable!

Very enjoyable stay. Only downsize as everywhere i probably go, the vegan options where insuficient. But thats nothing i would degrade a hotel for. I enjoyed the Stay very much.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT book the Superior room. All the other rooms are on the property. We checked in and they took us up a few stairs and our room is right above the reception desk. It is terribly noisy, no privacy, so uncomfortable and unsafe. You can hear everyone checking in and staff talking which means everyone can hear you. Right across drom room where staff sleep so noisy !!! We immediately asked to check out and for refund for not as advertised and told non refundable. We lost hundreds of dollars we checked out early as we couldnt stay. We gave it one night it was crazy loud. Not sure what its like to stay on property as our room was not. They wouldnt serve us hreakfast or coffee even though paid for it with room. SCAM!!!! Staff so rude and argumentative. I couldnt believe it. We are well traveled international travelers who travel several months a year. Manager so rude. This was worst experience we ever had.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real Sanctuary...

I had the pleasure of 8 nights here and an upgraded room also. My room was spacious, tasteful with comfy bed ad I had a generous shower and deep tub. I looked over onto the most stunning lily pond and palm gardens all kept beautifully by the ground staff. The pool was small, unheated, serene and clean. I swam every day. The breakfasts are full of fresh aswell as pastries, fruit with eggs and noodles cooked to order. Overall, a very stylish, central to everything, little oasis where the Asian architecture is nestled in lush greenery, bicycles are plentiful to hire at no charge and staff are extremely polite and helpful. I really loved it here and would recommend it for a restful break, a family stay or a night or two.
Stayed 8 nights in Dec 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique

Superbe hotel, bien situe tout pres du Night Market, centre ville a pied. Accueil tres sympathique.
Stayed 3 nights in Nov 2024