"Das Hotel ist sehr sauber, modern, gepflegt und hat die perfekte Lage. Man kann direkt vom Hotel in das Grand Batam Mall (das modernste Einkaufszentrum in Batam) gehen wo es Restaurants, Einkaufsmöglichkeiten und Beauty-Angebote gibt. Für uns war es PERFEKT!!!!"

"NTC Apartments Should state very clearly whether Tower A or Tower B available when someone is making booking. "

"The room condition is average. It will be good if there is a round of painting and also clean up the fridge, the kitchen as well as get rid of the ants in the toilet. The aircon is strong which is good. The kettle is working but take a long time to boil. The water pressure is good but the water heater can only provide moderately hot water. The rooms and hall are spacious and the location of the apartment is quite good, with Top 100 and some eateries within walking distance. The price is...

"Normal"

"Clean"

"very difficult to get deposit back. Very unprofessional. Checked out already three days ago still no curtesy to update on deposit transfer. "

"I am a repeated guest and once again I am very statifised with the apartment. Keep up the good work"

"Poorly maintained. Infestation of cockcoraches!"

"수건이 너무 낡았습니다. 3-4년도 더 된듯 낡았어요. 그리고 호텔 조식은 너무 맛이 없었고, 서버는 차와 커피를 구분하지 못해서 고객에게 냄새로 확인하라고 합니다."

"Bed n sofa has certain portion which has collapse inside...not very comfortable"

"Property was clean just a bit more communicate to process with landlord, management, receptionist as the property not a hotel. So far is good"

"Clean"

"Decent basic apartment. Wayfinding to the entrance could be clearer"

"Location wise, nothing in Pollux mall except one children indoor playzone. Nothing else. Prepare to travel out. Room, 11th floor wifi not working. Couldnt connect at all. Water tap in the kitchen area seem to turn on itself. Aircon is working fine. Room, 15th floor wifi on and off. Aircon is noisy, seems that have nit been service for awhile. Overall, average for the price i paid. Believe hotel would be more worth it."

"Location good. Lobby service good too. "