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The Hotel Luzern, Autograph Collection

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Luxury
5.0 star property
8.8

Excellent

Elegant escape in city center

Luxury boutique hotel in the city center, The Hotel Luzern, Autograph Collection boasts individually furnished rooms with premium bedding and air conditioning. Enjoy amenities like a terrace, multilingual staff, and limo service, ensuring a sophisticated stay.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is AED 1,906
AED 2,026 total
includes taxes & fees
8 Jun - 9 Jun

About this property

The Hotel Luzern, Autograph Collection

  • Luxury boutique hotel near KKL Lucerne
  • Located close to Chapel Bridge and Lucerne Town Hall, The Hotel Luzern, Autograph Collection provides a terrace, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), multilingual staff, and a water dispenser
    • Tour/ticket assistance, a 24-hour front desk, and luggage storage
    • An elevator, concierge services, and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
  • Extra amenities include:
    • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
    • Bathrooms with tubs or showers and free toiletries
    • 40-inch TVs with satellite channels
    • Recycling, mini fridges, and electric kettles

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 100 per accommodation, per stay, plus a one-time cleaning fee of CHF 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120 per night
Cribs (infant beds) are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 for adults and CHF 25 for children
  • Nearby parking fee: CHF 20 per night (52 ft away)
  • Pet fee: CHF 100 per accommodation, per stay plus CHF 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 80.0 per night
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Hotel Luzern, Autograph Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 100 per accommodation, per stay. A cleaning fee of CHF 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Hotel Luzern, Autograph Collection?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Hotel Luzern, Autograph Collection on 8 June 2026 start from AED 1,906, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at The Hotel Luzern, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Hotel Luzern, Autograph Collection?

Check-out is at noon.

Where is The Hotel Luzern, Autograph Collection located?

Located in the heart of Lucerne, this luxury hotel is within a 10-minute walk of KKL Lucerne, Chapel Bridge, and Lucerne Town Hall. Lion Monument and Chateau Guetsch are also within 1 mi (2 km). Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 112 out of 192 reviews
Rating 8 - Good. 54 out of 192 reviews
Rating 6 - Okay. 17 out of 192 reviews
Rating 4 - Poor. 8 out of 192 reviews
Rating 2 - Terrible. 1 out of 192 reviews

Reviews

Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service.

This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Venkat

Liked: Cleanliness, staff & service
The A/C wasn’t working, and it was very uncomfortable to sleep at night. We went to Pfistern for dinner, but they said they didn’t have any reservation for us, even though the hotel had assured us they called. Anyway, overall it was just an okay experience. The staff was friendly, though.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, amenities, property conditions & facilities
Modern artsy hotel, along with a complementary upgrade for being a Marriott member
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, room comfort

No hot water

Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Design pur

Ein wunderbares Hotel, wenn man auf Design steht. Genial. Einzig vom Frühstück war ich enttäuscht, das einem 5* Haus nicht würdig war. Doch das neue Restaurant HATO entschädigte dieses Manko des Aufenthalt vollends.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent helpful and friendly staff

The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The staff are amazing they are friendly and very helpful.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

GeoCel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement top, pas de parking, mais stationnement facile proche de l'hôtel. Chambre spacieuse et deco branchée et moderne. Personnels tres accueillants.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요

카펠교 걸어서 10분미만이라 좋고 깔끔한편입니다.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Erwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déplorable nous avons dû quitter l'hotel

Hôtel complètement sur évalué, jamais il mérite 5 étoiles, la suite n'est pas une suite tellement petite, pas de rideaux aux fenêtres, stores défectueux impossible de fermer la vue directe depuis la rue. Nous avons été obligés de demander un remboursement total de la la réservation et avons trouver dans l'urgence un autre hôtel. Le design est pas mal, mais le niveau de propreté totalement négligé. Les communs sont pas du tout à la hauteur d'un hôtel 5 étoiles, ça ressemble à un 3 étoile et encore. Bref nous espérons que la direction de l'établissement saura prendre les mesures nécessaires.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel different concept.

It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
einzigartige Architektur ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Stayed 1 night in Jun 2019
Verified

8/10 Good

Keess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi designhotel met bijzondere sfeer op perfecte locatie. Jammer dat het ontbijtje (30 Chf) zo magertjes was. Met fabrieksjus. Echt dissonant. Dus gewoon daar gaan slapen en in het sfeervolle luzern gaan ontbijten
Stayed 1 night in May 2019
Verified

10/10 Excellent

SUNGCHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다

깨끗하고 루체른 역에서 가까워서 좋습니다.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waren rundum zufrieden. Service war zuvorkommend die Zimmer sauber
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort
+ sehr gutes Essen im Bam Bou + Lage (gleich neben Bahnhof) + Buskarte ist im Preis inbegriffen -Spinnennetz an Decke und unsaubere Wände -Komfort des Zimmers war zu bemängeln -Roomservice kam ohne anzuklopfen ins Zimmer (wurden dadurch geweckt) -Lärmpegel im Zimmer (Strasse hörte man sehr gut)
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

CHENGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的飯店

非常好的飯店，設備新又乾淨，房間又大，離火車站10鐘內的路程，飯店不大不會太多人。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

YOUNGGEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다!

스위스 숙소들이 비쌌던 것에 비해 저렴하되 5성급의 호텔답게 좋았습니다 ^^ 네스프레소 커피머신이 제공되어 커피도 방에서 타먹을 수 있고, Lift도 제공되어 편하게 캐리어를 올릴 수 있었습니다. 방도 넓고 방음도 잘 됐습니다.
Stayed 1 night in Dec 2018
Verified

8/10 Good

EleS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vicino al centro e alla stazione dei treni. Personale disponibile e professionale. Camera molto silenziosa
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Tolles Zimmer (gratis upgrade😊), super Lage nahe Bahnhof und KKL, sehr freundliches Personal, einzig die Kaffeemaschine im Zimmer streikte - insgesamt: sehr empfehlenswert!
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Andreas

Äusserst freundliches Personal, ganz tolles Zimmer, ruhig und ein sehr komfortables Bett. Nochmals; das Personal war sensationell
Stayed 1 night in Nov 2018