Find hotels in Lukovo Sugarje from AED 193

"Staff was friendly and provided information about the surrounding area. Room was comfortable and a good size, balcony was nice. The view was just of an apartment building, though, nothing like the photo shown. Parking lot is large with enough spaces for everyone. Rooms are not very isolated for sound. We could hear conversations, children playing, people walking, etc very clearly in our bedroom but ear plugs muted it enough to sleep without issue. Hot water takes a long time to get warm. Kitchen is well stocked with the basics. I would recommend and would stay there again, but take ear plugs if you sleep early."

"Lovely hotel with very nice pool area. The room we had was very comfortable with a balcony overlooking the pool. All the staff were super friendly. Plenty of decent sized parking spaces. Breakfast was superb. Great location only a short walk to the nearest beach. It’s a distance from the old town, however, walking the most direct route took about 45 minutes, or less than an hour via the scenic sea front."

"Everything was quite. Just a waren up at 2.30 missed and on asking why, I was told that the receptionist rang the room number. But no sound was heard and anyway, one should wait until the person answers. Or go to the room. Also last minute on leaving I was told to pay the local tax, which one could have done on arrival or when visiting the reception. The prebooked lunchpaket was forgotten to be handed over early morning. Everything else was excellent."

"After checking in, our room key did not work, so we had to return to the lobby. One staff member initially explained it as a system issue, but another staff later corrected it, saying it was simply a mistake. Later, we came back to the lobby to look for drinking water, as none was provided in the room. Unlike most hotels we stayed at during this trip, there were no complimentary bottles, vending machines, or nearby convenience stores available. At check-out, a staff member asked us to pay for the stay again, even though it had already been fully prepaid through Expedia. I had to show the reservation and payment confirmation before another staff member stepped in and resolved the situation. Overall, the staff seemed unfamiliar with basic procedures, which caused unnecessary delays and stress. This ultimately affected our schedule, as we had to rush to continue our trip to Plitvice Lakes National Park. In addition, the hotel did not match the expectations set by the photos online. Based on this experience, I would not recommend this hotel and would not choose to stay here"

"We just started there one day. We wish we could stay there longer."

"Brand new facilities, spacious living space . "

"Not clean, terrible service "

"Booked a double bed, got a pushed together twin. Room was a little on the tired side. Shower was tiny, leaked over the floor, and had the toilet immediately in front of it (had to step out diagonally). And not their fault, but the road to the hotel was blocked, so had to walk with our luggage some distance to get there. No communication to inform us of that."

"Lovely hotel and spa. The staff was very helpful."