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"Excellent "

"The view "

"Upon arriving we were well received by the Hotel staff. I had called prior to arrival for a possible early check-in since our flight arrived at 10 am in San Juan from NYC JFK. He listened to my concern and he made notes in reservation pertaining to issue. He explained hotel policy. I highly recommend the Hilton Hampton Inn and everyone on premises was welcoming, happy to assist and quite proud of their jobs. Ms. Maeling Chung Front Office Manager was attentive to our concerns when a guest in the evening interrupted my sleep. The next morning after breakfast she explained that the guest was on the wrong floor and inebriated. The cook Jose at the Poolside Grill is an excellent cook and very professional. The young ladies as well on staff 10/23 -10/28 as well. The staff at the buffet breakfast are also attentive and I have never seen such an elevated high work ethic. Overall everyone on the premises are truly dedicated and professional. Our suite was also properly cleaned and left impeccable. It was an amazing experience and made my husband and I a gay couple very well treated in Spanish and English. We were so impressed with service,delighted & surprised with a Happy Hour as well. As we have stayed before with Hampton Inn in upstate NY and Hilton in NYC the beds are comfortable, white linens perfect and towels. The Hilton in Cartagena de Indias as well was a success in terms of the level of comfort. My sister recommended it on her travels and I decided to join thru Amex. Five ✨"

"Nice ocean view"

"Nice facility. "

"The only part I dislike is the $20 per day charge for guests parking, other than that I recommend to anyone. "

"Na"

"This hotel is absolutely amazing! It has everything anyone could want. It's right on the beach, has lots of pools , bars a swim up bar, plenty of outdoor lounge chairs and umbrellas, lots of staff to get drinks and food and towels for you. Lots of shops, restaurants and a casino in the hotel. The only thing that would have made it better, we should have booked a room with full ocean view and a balcony. We got partial Ocean view and no balcony. Our house keeper was amazing, her name was Maria on the 7th floor. She always made sure we had plenty of towels and espresso. ( No coffee maker in the room, just got tea and espresso maker). Please remember to tip your housekeeper. They do an excellent job and keep your things safe and clean. There is a safe and mini fridge, but no microwave in the room . We were there to celebrate my daughter's 50th birthday. We checked in Oct 21 and her birthday was the 22cond. On that day while we were out at the beach, we came back to a SURPRISE AND MYSTERY slice of chocolate cake decorated beautifully with 4 accompanying cookies! We still don't know which hotel staff was responsible for this, but it was a complete delight that we were not charged for! The concierge was very knowledgeable and helpful and made dinner suggestions and reservations . Not related to hotel but I DO NOT recommend the Rainforest and waterslide tour. It's a treacherous climb! Only for athletes! Not for the over 50 crowd!"

" Lo unico puedo decir es que la pisina esta cerrada pero de lo demas todo bin gracias"