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"Stayed one night prior to an international flight out of Dublin Airport. We are still on the quest for a GOOD airport hotel. Front desk service was not friendly or helpful. We were checked in, given room cards and not told of any of the hotel amenities. We stopped at the desk several times asking questions, some which were never answered or answered incorrectly. One server in the Kittyhawks bar (ground level) took our drinks ordered and just walked away, never filling the order or passing it on to another server. We had much better service upstairs in the Runway 28 bar. The one truly good aspect was the shuttle bus driver who who was very kind to our 92 year old mother."