Chalets in Luys en Béarn

"Great location "

"Good location. Clean and comfortable. Friendly professional staff. Good restaurants in proximity."

"The check in was good. Front desk has been helpful. The breakfast staff lady this morning was pretty crabby. If you are French you get to sit where you want. American not so much. Not helpful at all this morning. The gentleman at breakfast when we were done was nice. Breakfast itself was not very good. Most of the selection was not hot just warm at best."

"When we first went to our room we were greeted with no soap or shampoo. We let the desk person know and they said there should have been both. When we got back to our room we found very poor quality soap and watered down shampoo in a bottle. The room and property looked far older and less well-kept than the photos in the listings online. The biggest issue however, was that we were constantly finding ants all over our room. The bathroom wasn't cleaned well. The room was tired and there was dust on many items where the ants weren't. The room opened onto a terrace area where they were cutting down shrubs. This may have driven the ants to relocate into the room. If this is the case however, it is a question of how they made their way in. We paid for three nights, but checked out after one night after we found ants crawling on the bed. The people working the desk were very nice but the property should really be closed down or at least be completely gutted and reworked."

"Most comfortable bed and pillows I have ever slept on in a hotel."

"The cleanliness of the rooms and communal areas is always very good, the staff are exceptional, friendly and helpful."

"El depa amplio , muy limpio y lo mejor cerca de todo. Supermercado, farmacias , restaurantes inclusive una oficina postal en frente. Me volveria a hospedar."

"An unsympathetic rejig of an historic building, however it was clean, large comfortable bedroom with modern in suite facilities. A good base for local exploration or as a stopover."

"The smelly corridor and lift need to be addressed. The cleanliness of the room and bathroom could be better."