Verified
2/10 Terrible
Dr Elina
11 January 2023
Disliked: Staff & service, property conditions & facilities
Hotel & SPA Pysanka
3.5 star property
Guests start their day with a delicious breakfast on the scenic terrace before indulging in rest and relaxation at the hotel's rejuvenating spa
Choose dates to view prices
Photo gallery for Hotel & SPA Pysanka
Hotel & SPA Pysanka sits near High Castle Mountain, offering a peaceful retreat complete with coffee shop, garden, and playground. Travelers enjoy the complimentary cooked-to-order breakfast on the terrace and find relaxation at the on-site spa.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Breakfast included
- Spa
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of UAH 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: UAH 86.47 per person, per night
- An effective city/local tax rate of 1.00 percent will be charged
We have included all charges provided to us by the property.
Optional extras
- Pet fee: UAH 200 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
Frequently asked questions
Is Hotel & SPA Pysanka pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of UAH 200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel & SPA Pysanka?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel & SPA Pysanka?
Check-out is at noon.
Where is Hotel & SPA Pysanka located?
Located in Shevchenkivskyi District, this spa hotel is within 3 mi (5 km) of High Castle Mountain, Armenian Cathedral of Lviv, and Market Square. Boim Chapel and Lviv City Hall are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
6.4
Location
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 6 out of 16 reviews
10 - Excellent
6
Rating 8 - Good. 4 out of 16 reviews
8 - Good
4
Rating 6 - Okay. 2 out of 16 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 16 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 16 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Elena
4 April 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had no idea what Expedia is and said my relatove had to wait for their Director to come back to check with him. I was checking in a relative who was on the road for 3 days escaping froom a warzone, an elderly lady. The treated her like garbage and made her wait 3 hours. I spent 3 hours on the phone with Expedia and they could not reach the hotel either. What a mess! I ended up yelling at them and that is what worked unfortunately.
Elena
Stayed 2 nights in Apr 2022
Verified
10/10 Excellent
Pascal
21 July 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehmer Aufenthalt.
Alles bestens, schönes Hotel. Super Frühstück! Wir kommen wieder :-)
Pascal
Stayed 1 night in Jul 2020
Verified
8/10 Good
Artur
5 September 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ogólnie polecam
ogólnie spoko,dojazd do centrum szybko,spa w cenie,troche monotonne sniadania
Artur
Stayed 5 nights in Aug 2019
Verified
10/10 Excellent
Nicolas
2 September 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles perfekt!
Sehr sauber, sehr geräumig und günstig. Spa war ebenso vorhanden. Die Hörnchen beim Frühstück waren frisch zubereitet. Anders als im Rest der Ukraine haben die Angestellten einwandfreies Englisch gesprochen.
Nicolas
Stayed 1 night in Aug 2019
Verified
10/10 Excellent
Aurélien
21 August 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy hotel, good quality!
I went twice to Pysanka, and it was a lovely stay.
Their spa is really nice to relax after a long day of drive.
Aurélien
Stayed 1 night in Aug 2019
Verified
10/10 Excellent
Verified traveler
28 May 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Werde wieder kommen, Zimmer sauber, Personal sehr freundlich
Verified traveler
Stayed 3 nights in May 2019
Verified
10/10 Excellent
Verified traveler
26 March 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super sauber.
Sehr nettes Personal .
Gutes Essen im Restaurant
Verified traveler
Stayed 4 nights in Mar 2019
Verified
4/10 Poor
Igor
21 February 2022
Igor
Stayed 1 night in Feb 2022
Verified
10/10 Excellent
Verified traveler
20 January 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Jan 2020
Verified
6/10 Okay
Verified traveler
13 October 2019
Liked: Cleanliness, staff & service
Verified traveler
Stayed 5 nights in Oct 2019
Verified
8/10 Good
Verified traveler
31 August 2019
Liked: Cleanliness
Verified traveler
Stayed 1 night in Aug 2019
Verified
6/10 Okay
Zenon
17 August 2019
Liked: Cleanliness, staff & service
Zenon
Stayed 2 nights in Aug 2019
Verified
4/10 Poor
Verified traveler
22 July 2019
Verified traveler
Stayed 6 nights in Jun 2019
Verified
8/10 Good
Verified traveler
15 July 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 4 nights in Jul 2019
Verified
8/10 Good
Bart
1 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Bart
Stayed 3 nights in Apr 2019