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"This is our go to hotel in Rye now and as usual we had a lovely stay. What stands out is the staff here. The guy on reception is always so friendly and welcoming and the guy at breakfast was really helpful, I wish I knew their names. Our room was decorated really nice, a very comfortable bed and lots of teas and coffee to choose from. We will be back thank you! "

"Great customer service"

"We had a fantastic stay at this hotel. Everything was spotlessly clean, the food was excellent, and the staff were friendly and welcoming throughout our visit. From start to finish we felt well looked after, and there was honestly nothing we could fault. We have already booked for September before getting the ferry, just hoping for better weather this time— keep up the great work!"

"Clean and modern. Matched the description. Great location for the tunnel. We had a late check in and the reception team were super welcoming and dog friendly too "

"All good"

"Lovely room. I am mobility challenged and was given a great room near the lift and with walk in shower. Staff very friendly and helpful."

"Was lovely and clean! Breakfast was divine, staff was friendly. Really recommend! 🙂"

"The staff where very helpful and friendly from start to finish the room was very clean and the amenities where excellent "

"Clean room (apart from some marks on the carpet by the bed), staff were very nice and let me enjoy my full meal at the firepit restaurant although I was running late, amenities are great and you can enjoy the pool and gym until midnight!! 10/10."