2/10 Terrible
Charlotte
18 Aug, 2021
Disliked: Property conditions & facilities, room comfort
Avoid! Pictures do not match reality
Upon arrival, we were told to open the large gates leading up to the driveway of the house. The gates were what I can only describe as something you would see at a 'haunted' house in really poor condition. Our first impressions were not great as the accommodation appeared very old and run down. As we approached the house, the ground were extremely unkempt: overgrown, unclean pool and the tennis court area had seen better days. As we opened the main door, we noticed the wallpaper in the hallway was falling off the walls and the general interior was very tired.
It must be noted when we arrived, it was around 37 degrees in Lyon and the house was extremely warm. We were told by the host not to open any windows (no air con) due to the large mosquitoes. My partner and I spent 5 minutes in the room, where we made the decision to leave.
I would imagine 10/20 years ago, this would have been a beautiful home but there are far better options (as we later found out) in the nearby area. The accommodation was not cheap and does not match the images provided. I have tried to contact the house who has ignored my messages and I am currently in contact with hotels.com to obtain a refund.
Charlotte
Stayed 2 nights in Aug 2021