Find Hotel with a Concierge in Maasai Mara

Unforgettable Safari Experience with Outstanding Staff We recently completed a 4-day, 3-night stay at Entumoto Safari Camp, and it was truly a wonderful experience. From the very start, the hospitality was seamless—the team was right there waiting for us at the airstrip as soon as we arrived. A massive shout-out to our guide, Purity, and our spotter, Amos. They were exceptional at tracking game and sharing their knowledge, but more than that, their warmth and hospitality made them feel like...

Went with my wife to Mahali Mzuri to celebrate our honeymoon. From the very beginning everything was wonderful. Hotel staff (special mention to Dixon, Anna and Bob) always made sure everything was perfect. The facilities and rooms of the hotel are unbelievable, same as the location where we were able to see lions, giraffes, zebras from our room! Thank you!

There’s a reason Fairmont is a cut above the rest... just simply the best properties, facilities and most of all service. Service at the Fairmont Mara was the most genuine I’ve ever experienced. The staff cater to your every need and do it with a smile - everything just seems natural, and you can tell they went through the process of ensuring they hired the right personnel. We were met at the airstrip with nice refreshments and small cold towels, followed by a quick 10 min ride to the facility....

This hotel is paradise! The staff are kind, generous and available around the clock. Our safari guide Daniel was the best in Africa - he found baby lion cubs, two leopards (usually elusive), baby elephants, baby giraffes, hippos out of the water, and exotic birds - and was very knowledgeable about the land and animals. The food was delicious, especially the soups, with great vegetarian options and very accommodating to food allergies. The tent is pristine with free laundry services and lovely...

Fully recommended

I've been to Mara a few times, this is truly one of the best places to stay. I believe it's a new camp - excellent location, close to the main gate but also in the nature to make it feel like you're within the park. The views are breathtaking, one of the best sunsets I've ever seen! Good, cozy vibes as well, the staff is so friendly. You're basically in the middle of the Mara nature. Also, I highly recommend the nature walk! Get to see so many animals around (we saw giraffes, zebras,...

Incredible experience! The tent was clean and roomy. They are situated in great location inside the park, serene environment by the river, awesome view from the tent. All the staffs are attentive, friendly, and professional, the guards, the chefs, all of them, thank you. Beatrice, our contact staff, was so kind and attentive. She made us feel at home, and totally spoiled us! :-) The safaris were just wonderful! Leo, our guide driver, is an incredible person all around. A Masai native, he knows...

We love our stay at Emayan. We went with our 2 daughters (5 and 9). The staff was very friendly and kind with each of us. The food was delicious, with a variety of options, and several courses. The location was safe and the Masai staff kept us safe day and night. We booked this vacation last minute and we needed extra help and recommendations for our next city in Kenya. The hotel helped us to look for a reliable tour guide and a hotel for our next city at a wonderful price. Our tour guide,...

We spent a week in the Masai Mara. The Serena lodge is the heart of the Masai Mara conservancy which is the best kept part of the entire area. The roads are better, the animals are protected and it is the perfect destination for game drives. The Serena lodge is the only place to stay in the area and there really is no other place you would want to go. It is located a few km from the airstrip (yes you do want to fly in, don't drive from Nairobi) on top of a high mesa that looks out dozens of...

Good hotel with friendly staff. Unfortunately as we checked out and reached the jeep to take us to the airport (extra $45 pp) the receptionist came running claiming EXTRA payment of $75 pp per game drive. This was not stated anywhere nor were we informed at any point. This was sad end to an otherwise good experience.

extend the hot water time

Fantastic service, the staff was great and our guide spectacular!

Great place for the money, very secluded and unique

Beautiful location with unforgettably warm staff.

Our safari at Lorian was absolutely outstanding and epic! It was small and very personal, with amazing service and food. We were blown away having gourmet dinners and meals cooked personally for us while in the "back country", overlooking a river with hippos, and right in the safari country. Betty was our game driver and was amazing. She was constantly on the phone with other drivers tracking what animals were where. We saw a leopard with a kill up in a tree, a lioness take down a wildebeest,...