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"Restaurants overall had slow service. This is 100% a family resort. We went for our daughter’s senior spring break and there was very little for the girls to do. There was one dance club but you had to be 21 despite the drinking age being 18. Every space, every activity is for family’s with younger kids. There were kids everywhere!!!!! Check in is less than desirable"

"Beautiful place to stay! "

"Stay was great! However, you can hear everything from the next person’s room. So screaming children will wake you up."

"We went as a family will adult children down to an 8 year old. The pools were great and there were a lot of activities for all. "

"Excellent location close to the rainforest. Incredibly spacious rooms and comfy beds. The shower was a dream. Parking was a piece of cake and so affordable. The complimentary breakfast was the perfect way to kick off our day in the rainforest! "

"RUN! DO LIVE HERE!!! The room stinks. On the first day we got there, there was no hot water, and on the following morning, even worse, no water. We washed ourselves with bottle water. There's bed bugs in the room. I requested extra blanket because I was sick after showering with cold water for the first night, and it never came. No room service at all. We lived in Room 5, there was pipes on the ceiling that makes loud noise. The tap water was dirty. I talked to the management team, they did not even apologize. Not mention there were bed bugs in the room. Horrible place!!! "

"Wonderful place to stay, super nice and friendly staff. Rooms are very spacious. "

"This hotel was absolutely gorgeous it exceeded all of my expectations me and my daughter had a wonderful vacation the staff was excellent everyone spoke perfect English the rooms were lovely the food at Tova was delicious and we enjoyed ourselves very much the pizza by the pool side was absolutely fabulous the drinks by Nicole and Gabriel were absolutely delicious Xavier the concierge was more than a joy to help assist with taxi cabs and anything I needed"

"We loved the location and the coqui frogs at night! Beautiful property. Rooms are quite spacious and clean. Friendly check in host as well. I think his name was Jamie! He was so kind to us. "