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"Hotel room was very clean and staff were great! Pool was beautiful and deserves a five star review. The beach was also well maintained and lovely. Many hidden fees when we arrived left a bad taste in our mouths as well as a very terrible meal in which we waited 2 hrs for inedible food that wasn’t what we ordered and then it was not made right by management. There were only two restaurants open and no reservations for two weeks. We would hope that a hotel advertised as this luxury could do better with offering guests dinner options especially when it’s advertised a a full service resort and is so far away from other restaurants. "

"from the dining, to the pools, waterpark, the clubs and our room was all perfect. Clean, comfortable. Everyone was friendly and provided exceptional service. Entertainment was fun, enjoyed the dancing. Walkable to some local restaurants. "

"The Stay was amazing overall! The customer service was impeccable, everyone was so kind! The property itself is vast and private -- VERY SAFE (there is a security gate you have to sign in just to get to the property). The pools were amazing, the beach is more so to tan on and appreciate the view. The sand is grainy and there's seaweed and the actual water is dangerous with riptides. The resort was extremely clean and not a single bug in site. I think this place is better for a shorter stay as you are far away from san juan and fajardo to do excursions. I would also recommend renting a car for those reasons as well as for food. The cafe is amazing for breakfast with smoothies and acai bowls, the pizza pool bar is awesome, but the main restaraunt "Trova" is underwhelming. Overall: A beautiful resort and an EXTREME value for the price range"

"Love love love the place"

"There were plenty of activities between mini golf, the beach, and the lazy river. The pools were clean, the beach was private and clean, and beach chairs were available. There was also a full kitchen and laundry facilities. Overall, it was a great experience for the family. "

"Great l"

"Terrible honestly but can’t complain Still had a great time in the city Way to far frim any activities Water was cold due to no solar Cooking top didnt work kept heating and going off Called for extra towels and never got Nice community tho"

"The facility was in great condition. Pools were ideal for both adults and our grandchildren. A good choice of eating locations plus super friendly and efficient staff."

"Nice, chill place to relax. The morning coffee set up ocean front was a perfect start to the day. Lots of places to eat with walking distance. Room was comfortable. Loved the property cat."