Find Hotel with a Concierge in Macaé

"O quarto estava relativamente degradado, o jato do chuveiro não é tão bom e infelizmente há muito barulho nos corredores, parece que há muita atividade noturna. O atendimento é excelente e os funcionários são simpáticos e prestativos. "

"Pretty good "

"Unbelievable bad service. From check-in to have someone hitting my door very strongly and opened it at 8 AM. I was sleeping naked. They banged very strongly and never allowed any time to respond before opening the door. I pushed it back and locked it. It was an awful way for someone to wake me up. I had trouble sleeping and meetings with Asia and needed to drive long hours. I couldn't fall asleep again. It was unsafe for me to drive. I had to make so many stops for coffee and washing my face. Endless day. The hotel should really invest on training the staff to avoid such episodes from ever happening again. "