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Pullman Zamzam Madina

Eco-certified hotel with 4 restaurants and a 24-hour front desk

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Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Twin Beds (Panoramic Haram View) | 1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Interior detail
4 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AED 399
AED 482 total
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Without view)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 3 Twin Beds (Without view)

8.2 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Royal Suite, 1 Double Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (No View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (No View)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds, Accessible, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Amr Bin Al Gmoh Street, Madinah, 41499

What's nearby

  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Quba Mosque - 3 min drive - 3.0 km
  • Madina Mall - 4 min drive - 4.0 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby at Pullman Zamzam Madina. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-in, coffee/tea in the lobby, and multilingual staff
  • An elevator, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 835 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with cable channels
  • Free infant beds, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 209 reviews
The price is AED 423
AED 511 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

Is Pullman Zamzam Madina pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Zamzam Madina?

Self parking is available for SAR 70 per day. Limited spots are available.

What time is check-in at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A 100% fee applies for early check-in (subject to availability).

What time is check-out at Pullman Zamzam Madina?

Check-out is at noon.

Where is Pullman Zamzam Madina located?

Located in Madinah City Center, this eco-certified hotel is within 1 mi (2 km) of The Green Dome and Prophet's Mosque. New Bilal Market and Al-Baqi Cemetery are also within 10 minutes.

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Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 808 out of 1275 reviews
Rating 8 - Good. 229 out of 1275 reviews
Rating 6 - Okay. 115 out of 1275 reviews
Rating 4 - Poor. 48 out of 1275 reviews
Rating 2 - Terrible. 75 out of 1275 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shumaila

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Tanveer Nabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad Sohaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Haram and shopping. Great staff and great food. Well worth the money.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdullah

Liked: Cleanliness
Very good staff , always helpful and on time for service.
Stayed 6 nights in Jul 2025

8/10 Good

khaula

Liked: Cleanliness, amenities, property conditions & facilities
Ease of location to masjid nabawi Clean, friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Yaseen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Madinah, hands down! My wife and I will definitely book this hotel again next time. We love this hotel! It’s truly beautiful and we love the vibe there.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic view is perfect and rooms are clean and spacious. Staff is active and just 2 minutes walk to masjid haram. For women its a 15 minute walk to women gate
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay with all expections met.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nasrullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very closed to the Rowda Rasool (pbuh). Few good restaurants across the street in museum building. Dates market in the hotel building. House keeping and reception staff was cooperative and quick responder.
Stayed 8 nights in Jul 2025

10/10 Excellent

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 3 nights in Apr 2025

10/10 Excellent

Dawud William

Liked: Cleanliness, amenities
Nice hotel, nice Location and customer service
Stayed 4 nights in Apr 2025

10/10 Excellent

Fahmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Noman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2025

10/10 Excellent

Umaru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is exceptional
Stayed 5 nights in Mar 2025

10/10 Excellent

Yime

The food was wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service throughout stay. Beautiful hotel and room with an amazing view.
Stayed 1 night in Apr 2025

8/10 Good

Tareq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very close to alnabwai mosque
Stayed 3 nights in Mar 2025

10/10 Excellent

Mushtaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great clean and convenient place to live in as it was my third time
Stayed 11 nights in Mar 2025

10/10 Excellent

Medina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Always a great time. This is my best place to stay in Madinah
Stayed 7 nights in Mar 2025