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"The room was clean, staff were friendly - even asking and just casual talk which was nice. Didn't have breakfast but the coffee was spot-on. The bar was happening and really a great vibe. Only thing I found interesting was the bed was quite low to the floor."

"The experience at the hotel was great. Room was clean and nice, view was great. Gaming and dining experiences were excellent. My only complaint was that I booked a king and they put me in a twin bed room on the same floor. Made no complimentary compensation, no upgrades, no comp'd drinks, nothing at all. Hotels use the "expedia booking" excuse a lot to not make things right as well. They could have given us some free drinks or something and I would have been happy."

"Parking was easy and secure. Staff very friendly "

"Great value for an excellent room right in the downtown area. Really nice to have washer and dryer in the room, and they provide some laundry pods free which is excellent."

"My fave stay away from home! Great location, clean, friendly staff, love the bar!! Love valet! Book this place you won’t regret it!"

"Wonderful staff. Originally a 2 night stay, we encountered some car trouble on our way in and couldn’t check in on time. They held the room and reservation for us without any trouble. Great views and floor to ceiling windows. Smaller on the bedroom and bathroom side of things in our case, but both were updated to feel otherwise."

"The entry and exit doors of the hotel should be evaluated, as there is a noticeable delay in their operation. Additionally, the room doors appear to require replacement, as they close loudly and caused repeated disturbances during the night. The front desk staff and valet drivers provided exceptional, world-class service and were a highlight of the stay. However, the restaurant staff would benefit from additional customer service training to enhance the overall guest experience. The property overall feels somewhat tight in terms of space and layout. There were also minor cleanliness concerns, particularly in the hallways, which could benefit from more consistent upkeep. On a positive note, the hotel maintained a pleasant and welcoming scent throughout. "

"We had booked a room with two double beds. When we got to our room it was a king bed in a suite. We went back to the front desk and they said they had to switch our room as they had no rooms available with two beds. The suite which was quite large had a full kitchen. Unfortunately it was not equipped with even a spoon or any cups to use with the coffee maker. While it was a sprite every cupboard and drawer was completely empty and dusty. It was also not restocked with coffee for our following day and when I asked for them to deliver new coffee and cups it was not done so we had to go to the front desk to restock the paper cups and coffee for our second and third days there."

"Little to no staff present at anytime. I requested more coffee packs at 6pm. This was not possible to obtain as there is no staff on the premises. Communication was good, but strictly by text or email. Sketchy neighborhood"