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Sercotel de los Reyes

3.0 star property
Hotel in San Sebastian de los Reyes with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Sercotel de los Reyes

Daily buffet breakfast (EUR 13 per person)
Meeting facility
Front of property
Hallway
Lobby sitting area
Globales de los Reyes Hotel is in the city center, offering Mediterranean dishes at its Restaurant a la Carta. Travelers love the practical touches - on-site car rentals, free WiFi in rooms, a welcoming bar, and a café. The multilingual staff is consistently praised.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi
The current price is AED 216
AED 237 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Minibar
  • 1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Minibar
  • 1 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AED 716
AED 788 total
includes taxes & fees
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About the neighborhood

Map
Plaza Ciudad Real 2, San Sebastian de los Reyes, Madrid, 28702

What's nearby

  • Plaza Norte 2 Commercial Centre - 4 min drive - 3.2 km
  • Jarama Circuit - 9 min drive - 10.7 km
  • IFEMA - 11 min drive - 14.3 km
  • Real Madrid City - 13 min drive - 13.2 km
  • Bernabéu Stadium - 16 min drive - 15.0 km

Getting around

  • Alcobendas-S.S. de los Reyes Station - 4 min drive
  • Baunatal Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Asador de Arandilla - ‬15 min walk
  • ‪Los Guacamoles - ‬12 min walk
  • ‪Burger King - ‬13 min walk
  • ‪La madruga - ‬14 min walk
  • ‪La Terraza De Sanse - ‬10 min walk

About this property

Sercotel de los Reyes

Hotel near a metro station
Consider a stay at Sercotel de los Reyes and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. The on-site Mediterranean cuisine restaurant, Restaurant a la Carta, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A 24-hour front desk, multilingual staff, and concierge services
  • 1 meeting room, a TV in the lobby, and an elevator
Room features
All 72 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Daily housekeeping, desks, and phones

Similar properties

Exterior

Holiday Inn Express Madrid-Alcobendas by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 944 reviews
The price is AED 266
AED 292 total
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Express Madrid-Alcobendas by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafeteria
  • Restaurant a la Carta

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 8 for children
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Globales los Reyes
Globales los Reyes Hotel
Globales los Reyes Hotel San Sebastian de los Reyes
Globales los Reyes San Sebastian de los Reyes
Globales De Los Reyes
Globales de los Reyes Hotel Hotel
Globales de los Reyes Hotel San Sebastian de los Reyes
Globales de los Reyes Hotel Hotel San Sebastian de los Reyes

Frequently asked questions

Is Sercotel de los Reyes pet-friendly?

Yes, Sercotel de los Reyes allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sercotel de los Reyes?

Self parking is available for EUR 10 per day.

What time is check-in at Sercotel de los Reyes?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sercotel de los Reyes?

Check-out is at noon.

Where is Sercotel de los Reyes located?

Situated in San Sebastian de los Reyes, this hotel is 2 mi (3.3 km) from Plaza Norte 2 Commercial Centre and within 9 mi (15 km) of IFEMA and Autonomous University of Madrid. Cuatro Torres Business Area and Jarama Circuit are also within 9 mi (15 km). Baunatal Station is 12 minutes by foot and Reyes Catolicos Station is 22 minutes.

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Reviews

Sercotel de los Reyes Reviews

8.2

Very Good

8.8

Cleanliness

6.8

Location

8.6

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 84 out of 226 reviews
Rating 8 - Good. 98 out of 226 reviews
Rating 6 - Okay. 26 out of 226 reviews
Rating 4 - Poor. 12 out of 226 reviews
Rating 2 - Terrible. 6 out of 226 reviews

Reviews

10/10 Excellent

EBENEZER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.

6/10 Okay

Juan Carlos

Quiet and clean . Location far from restaurants
Stayed 2 nights in Jun 2024

4/10 Poor

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El personal del desayuno desagradable y desayune mediocre y la cama mas dura
Stayed 2 nights in Oct 2025

10/10 Excellent

Chano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel que cumple con las expectativas, personal agradable y ubicación muy conveniente por proximidad con aeropuerto, centros comerciales y zona norte de Madrid.
Stayed 3 nights in Sep 2025

8/10 Good

JENNYMAR NOELIA CRUZ

Liked: Cleanliness, amenities, property conditions & facilities
OK.
Stayed 6 nights in Jul 2025

4/10 Poor

Ana

Liked: Cleanliness
Disliked: Property conditions & facilities
Nos dieron una habitación con el aire acondicionado roto, ya que cada habitación tiene un aparato independiente, porque los pasillos no tienen aire, solo recepción, avisamos y una señora nos trato de imbeciles que ese rueido era normal, como si nunca hubieramos visto aire acondicionado, que ya pararia el ruido, la habitacion marcaba 29°, la habitacion era para 3 y el sofa cama que habia no estaba ni preparado como maca, ni sabanas, ni nada. Al rato eso no paraba, volvimos a quejarnos y que ahí no se podia dormir, al final nos cambiaron la habitación a duras penas porque estaba lleno. La otra habitación estaba mejor, la nevera estaba apagada y traimos insulinas y hasta que se enfrio la nevera tardo horas. Lo que pagamos por lo que ofrecen me carecio carisimo.
Stayed 2 nights in Jun 2025

8/10 Good

SUSANA

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación es excelente, para poder desplazarte a Madrid o alrededores.
Stayed 2 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

8/10 Good

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour , hôtel très tranquile.
Stayed 2 nights in Apr 2025

6/10 Okay

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
Stayed 4 nights in Apr 2025

10/10 Excellent

mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent Stay.

Very friendly and helpful staff, the room was clean and quiet.
Stayed 1 night in Mar 2025

8/10 Good

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy limpio

Muy limpio. El parking un poco angosto. el aislamiento acústico un poco pobre. Perfecto para hacer noche antes de coger el avión.
Stayed 1 night in Mar 2025

8/10 Good

Alfonso

Liked: Cleanliness, room comfort

Für Business Zwecks in der Nähe, die richtige Ents

Hotel ist super wenn man in der Nähe San Sebastián de los Reyes schlafen will, sehr gemütlich und bequem... Es ist auch sehr ruhig. In der Nähe gibt es keine richtige Cafeterias oder Restaurants, muss man weit laufen. Eine Bus Haltestelle in der Nähe, U-Bahn 15 MInuten entfern. Hotel ist renoviert, hat aber kleine Schwachstellen.
Stayed 2 nights in Mar 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's all about the customer service / friendliness

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Personal agradable, sitio mejorable

Las chicas de recepción y los camareros de recepción muy simpáticos, pero pedí unas mantas y la primera noche no las conseguí, parece raro que se pidan... Sin embargo la habitación que nos tocó es heladora, porque los aislantes son malos; ventanas correderas sin persianas, por donde entra frío y los ruidos de los coches, con la sensación de estar abierta todo el día (o noche). Hay una luz en el baño que da calor, pero a cambio se oye un ruido que viene de la caja de luces que da mal rollo... Baño limpio pero mejorable y como teníamos 3 camas porque habíamos pedido habitación triple, al separarlas, vimos también el suelo que podía haber estado más limpio de pelusas... Las mantas que he comentado que pedimos no quisimos pensar mucho cómo estaban, porque nos dijeron que no las tenían muy accesibles por estar en un almacén.
Stayed 2 nights in Dec 2024

6/10 Okay

F

Liked: Cleanliness, staff & service

Ok for a night stop

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Stayed 1 night in Dec 2024

10/10 Excellent

JOSETXO

Liked: Cleanliness, staff & service, property conditions & facilities
perfecto. No es la primera vez que he estado
Stayed 1 night in Oct 2024

10/10 Excellent

Aritz

Liked: Cleanliness, staff & service, property conditions & facilities
Una buena opcion para hacer noche viajando hacia el sur
Stayed 1 night in Aug 2024

4/10 Poor

Pablo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tienen un problema bastante importante con la calefacción centralizada Hacia un calor tremendo y la directora no no dio la salucion, se lavó las manos y se fue
Stayed 2 nights in Mar 2024

2/10 Terrible

Salma

Disliked: Property conditions & facilities
Mala experiencia, empezó a sonar la alarma de incendios a las 7:51 de la mañana y hasta las 8:19 no se apagó nos despertamos todos los huéspedes. Yo pagué una habitación para poder descansar y al final no pude.
Stayed 1 night in Feb 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 2 nights in Sep 2023

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel conveniente

Tranquila y comoda
Stayed 1 night in Sep 2023

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel conveniente

Según lo esperado
Stayed 1 night in Aug 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is too small for a big cars.
Stayed 2 nights in Jun 2023