Hostal Veracruz

2.0 star property
Hostal in Madrid, steps from Puerta del Sol

Choose dates to view prices

Located in central Madrid, Hostal Veracruz offers comfort and convenience. Guests enjoy in-room WiFi and benefit from multilingual staff providing concierge services and tour assistance. A vending machine offers quick refreshments, and travelers praise the attentive, helpful team.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Single Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Blackout drapes/curtains
Egyptian cotton linens
Select Comfort bed
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Double Room

8.6 out of 10
Excellent
(25 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Blackout drapes/curtains
Egyptian cotton linens
Select Comfort bed
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Blackout drapes/curtains
Egyptian cotton linens
Select Comfort bed
  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Calle Victoria, 1, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 6 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪La Birra Bar - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk

About this property

Hostal Veracruz

Hostal remodeled in 2020 and located near Puerta del Sol
A short walk from Gran Via and Plaza Mayor, Hostal Veracruz has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and luggage storage
  • An elevator, multilingual staff, and a front-desk safe
  • Smoke-free premises, concierge services, and a vending machine
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hostal Veracruz feature comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Select Comfort beds and cribs/infant beds (surcharge)
  • Bathrooms with showers and shampoo
  • Balconies or patios, wardrobes/closets, and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Built in 1860
  • Renovated entire property - January 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Frequently asked questions

Is Hostal Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Veracruz?

Hostal Veracruz doesn't offer parking.

What time is check-in at Hostal Veracruz?

Check-in start time: 2 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hostal Veracruz?

Check-out is at 11 AM.

Where is Hostal Veracruz located?

Located in Madrid Centro, this hostal is steps from Calle de Alcalá and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

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Reviews

Hostal Veracruz Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 217 out of 519 reviews
Rating 8 - Good. 201 out of 519 reviews
Rating 6 - Okay. 68 out of 519 reviews
Rating 4 - Poor. 21 out of 519 reviews
Rating 2 - Terrible. 12 out of 519 reviews

Reviews

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly check-in, clean room, no issues or concerns, lots of restaurants nearby, right in the centre of Madrid walkable to the palace.
Stayed 1 night in Sep 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and multiple dining options.
Stayed 1 night in Apr 2024

10/10 Excellent

Aiym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great!
Stayed 3 nights in Dec 2023

10/10 Excellent

Niris

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal Veracruz is clean and safe. Single rooms are small, cozy and functional, with private bathrooms and air conditioner. The rooms combine modern furnishings and fixtures with the traditional architecture of the building. The hostal is centrally located in the Puerta del Sol area; a great location, especially for solo travelers, with countless restaurants, bars and cafes and shops nearby, and within walking distance from major attractions such as the Prado Museum, El Retiro park, and the Royal Palace.
Stayed 5 nights in Sep 2025

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and stored my luggage for me while also letting me check in early. The rooms were clean and the location was ideal!
Stayed 1 night in Feb 2024

10/10 Excellent

Dror

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to SOL station.
Stayed 2 nights in Sep 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hostel with 2 min walk to Puerta del Sol. Rooms a bit small but a good value for money!
Stayed 2 nights in Jun 2024

10/10 Excellent

Aarika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how cute this place was! Clean and the service was lovely. Also a great location just a few minutes walk from Sol Metro. The only negative was how hard it was to find the property, I walked past the front door several times looking for it.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! The only con was the Wifi was not working for some of my stay which caused issues with making my travel arrangements.
Stayed 3 nights in Oct 2022

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

8/10 Good

Maria de los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the my need new towels, they were clean but looked dirty, guess because they are old and over used
Stayed 6 nights in May 2024

4/10 Poor

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and functional. Staff were super lovely and helpful. Allowed baggage to be left as well the next day. However, room is sooooo loud, there was a party until 5am and there is no sound proofing. Can also hear all the other guests in the hallway. Would not recommend if you are a light sleeper!
Stayed 1 night in Apr 2024

10/10 Excellent

Vahan

Liked: Staff & service, property conditions & facilities
Great location, decent rooms, very good price. I would give this place a 4.5/5. The reason I won’t give it a 5 is because the bedsheets didn’t seem very clean and there were questionable stains. Also there are a lot of bars below the hotel and all along the street that are open very late at night; due to that it was hard to get good sleep. However I knew that this area was going to be loud. If you planning to drink late and party this hotel is perfect
Stayed 4 nights in Jun 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama más cómoda de todo Madrid!, la mejor ubicación y muy fácil acceso.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La segunda vez que me quedo en este lugar y cada vez que vaya a Madrid me quedaré ahí.. Las camas son comodísimas, yo me quedé en un cuarto privado y tiene todo lo necesario, no se escucha nada el ruido de la calle y la ubicación es excelente.
Stayed 2 nights in Oct 2025

10/10 Excellent

OLIMPIA

Liked: Cleanliness, staff & service, property conditions & facilities
Splendido soggiorno in pieno centro Puerta del Sol, tutto nelle vicinanze. La camera essenziale ma molto pulita. Accesso al palazzo con codice quindi sicuro. Da tornarci sicuramente
Stayed 4 nights in Oct 2025

10/10 Excellent

Juan Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hostal para tu estancia en Madrid, a media cuadra de la plaza del Sol, y lleno de lugares donde comer delicioso y hacer compras, el personal es de lo mejor y super empáticos. las habitaciones son lo suficientemente amplias y toallas grandes y medianas Si vas en silla de ruedas es muy buena opción para tu estancia, sugiero que llames para pedir habitación en el piso de la recepción, El elevador es lo suficientemente amplio para la silla de ruedas y un acompañante, en nuestro caso solo teníamos que quitar los descansa pies de la silla y cabía perfecto . si vas a comer a todo alrededor hay excelentes opciones, a donde te metas la comida esta excelente, prueba "la pulpería de victoria" que esta enfrente, "la casa del abuelo" que esta en la esquina o "la Carmela" que esta a media cuadra.
Frente al Hotel  esta "la pulpería de Victoria", Excelente lugar  para comer y Cenar. (foto tomada desde el balcón  de nuestra habitación.
Stayed 3 nights in Sep 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Sep 2025

6/10 Okay

erwin

Centrico
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and cozy rooms. Perfect location to walk anywhere; only time we had to take a bus was to go to the Santiago Bernabéu stadium.
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the city center. Great location. Friendly staff. We enjoyed our stay here. Very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
City center
Stayed 6 nights in Aug 2025

10/10 Excellent

TERESITA DE JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó, esta cerca de todo y caminando llegas al metro, a restaurantes. La vida nocturna es activa en esa zona, pero los ventanales aíslan el ruido, nunca tuvimos problema. Excelente opción para hospedarse cerca de la zona central de Madrid
Stayed 2 nights in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito buena área cerca de todo
Stayed 3 nights in Aug 2025