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Hotel Cisneros

3.0 star property
Hotel in Alcala de Henares with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Cisneros

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Deluxe Room | In-room dining
Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board
Deluxe Room | Bathroom | Shower, hair dryer, bidet, towels
Hotel Cisneros sits in the historical district's center, offering a restaurant that serves all three daily meals. Travelers can relax on the terrace or catch up on work at the business center. The rooms include free WiFi, and the front desk team assists guests around the clock.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AED 258
AED 284 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double or 2 Twin Beds

Standard Room, 1 Double or 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (Cama extra)

Double Room (Cama extra) | In-room safe, desk, blackout drapes, iron/ironing board

Double Room (Cama extra)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable channels
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

In-room safe, desk, blackout drapes, iron/ironing board

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803

What's nearby

  • University of Alcala - 16 min walk - 1.4 km
  • Cervantes Birthplace Museum - 16 min walk - 1.4 km
  • Plaza Cervantes - 18 min walk - 1.5 km
  • Convent of Las Clarisas de San Diego - 19 min walk - 1.7 km
  • La Garena Plaza Shopping Center - 5 min drive - 3.6 km

Getting around

  • Alcala de Henares La Garena Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Cascorro - ‬14 min walk
  • ‪Cafe Rock Louisiana - ‬10 min walk
  • ‪Cafeteria Miranda - ‬12 min walk
  • ‪Casa de extremadura - ‬10 min walk
  • ‪Cafetería Puerta de Alcalá - ‬11 min walk

About this property

Hotel Cisneros

Hotel in the historical district
Consider a stay at Hotel Cisneros and take advantage of a terrace, laundry facilities, and car rentals on site. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Self parking (surcharge), a TV in the lobby, and 1 meeting room
  • An elevator, smoke-free premises, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and a banquet hall
Room features
All guestrooms at Hotel Cisneros include perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Plasma TVs with cable channels

Similar properties

Breakfast served, Regional cuisine

ibis Alcalá de Henares la Garena

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 275 reviews
The price is AED 293
AED 322 total
includes taxes & fees
9 Nov - 10 Nov
ibis Alcalá de Henares la Garena

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares

Frequently asked questions

Is Hotel Cisneros pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cisneros?

Self parking is available for EUR 15.00 per night.

What time is check-in at Hotel Cisneros?

Check-in start time: noon; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Cisneros?

Check-out is at 11:00 AM.

Where is Hotel Cisneros located?

Situated in the historical district, this hotel is within a 15-minute walk of Antiguo Hospital de Santa María la Rica, Casa de la Entrevista, and Magisterial Cathedral of Saints Justo and Pastor. Puerta de Madrid and Cervantes Birthplace Museum are also within 1 mi (2 km). Alcalá de Henares Station is 26 minutes by foot.

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Hotel Cisneros Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 112 reviews
Rating 8 - Good. 60 out of 112 reviews
Rating 6 - Okay. 15 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

ERIK

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Oct 2025

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lo mejor del hotel era el personal que trabajaba allí. Muy amable y eficaz. Lo peor, el mal estado de las instalaciones, no tanto en las habitaciones, sino en la estancias comunes. Necesita urgentemente una rápida reforma y modernización.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel Lucy

Liked: Cleanliness, amenities, property conditions & facilities
I was at the desk for about 10 minutes before someone came to check me in.
Stayed 1 night in Sep 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, satisfactory for the price
Stayed 4 nights in Sep 2025

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación impecable, comodidad absoluta, el personal atento y muy cercano, parking gratis para huéspedes, sin duda repetiremos
Stayed 2 nights in Jun 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación Calidad precio. Con aparcamiento Privado gratuito n
Stayed 2 nights in May 2025

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service
Correcto. Sin mas.
Stayed 1 night in Jan 2025

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort

Correcto

Hotel para pasar una noche sin más. Correcto. Un poco alejado del centro pero con opciones de aparcamiento. Desayuno bastante flojo
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche. Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Stayed 1 night in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort

Repetiría visita

Muy buena experiencia, personal muy amable y servicial. El bar del hotel muy conveniente. Hay un paseo muy cerca precioso para una caminata después de cenar.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y agradable

La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Stayed 1 night in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha estado bien en general.
Stayed 3 nights in Feb 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio, alrededores solitarios.
Stayed 1 night in Oct 2023

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Oct 2023

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amabilísimo de recepción. Todo fueron facilidades y atención. Muy agradable
Stayed 1 night in Jul 2023

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel esta bien ubicado las habitaciones perfectas limpias y sin ruido .Lo peor la cafeteria,fuimos a picar algo para cenar y la camarera no se enteraba de nada y no habia gente.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 2 nights in Jun 2021

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Habitación limpia, cómoda y servicio de recepción muy agradable. La única pega es que se escuchaba las demás habitaciones.
Stayed 1 night in Nov 2020

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seguiré repitiendo

Últimamente casi todos los fines de semana voy a este hotel. El checking siempre es rápido y cómodo. La habitación siempre está en un estado perfecto. Aunque esta vez la tv no funcionaba. No dijimos nada, porque llegamos por la noche, pero echamos de menos ver la tv un rato antes de dormir. Aún así, seguiremos repitiendo, ya que ha sido algo puntual
Stayed 1 night in Oct 2020

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repetiremos

La limpieza de la habitación era perfecta, así como el tamaño. La TV tenía conexión USB, eso nos gustó mucho para poder ver pelis que llevábamos en USB. El baño está muy bien, así como una ducha bastante amplia. Teníamos una habitación con terraza que estaba muy bien. La cama era cómoda, pero para mi gusto personal la almohada era muy blanda, pero se compensaba poniendo unos de los cojines. La única pega era que teníamos unos vecinos muy “ruidosos”
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó tranquilidad. Me extrañó facilidad o suma dificultad para aparcar según horario. No me gustó que no se hiciera caso a mi petición expresa de forma de pago
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Mitarbeiter an der Rezeption, bemüht und sehr freundlich.
Stayed 4 nights in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stopover location in mid-Spain

We wanted an overnight stop halfway from Almeria to Santander without going into Madrid itself. The hotel was ideally situated just off the A2 and parking was available right outside the hotel. The restaurant attached to the hotel provided a late snack and drink when we arrived and a good value breakfast the next morning (4 Euros for a breakfast which included bacon and eggs!). Staff were attentive and helpful, the room was clean and comfortable and we would definitely stay there again. A short drive around the town in the evening indicated a place in which to spend a longer time so we will be planning a 2 day stopover next time!
Stayed 1 night in Mar 2019

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

Staff was so rude did not want to help with anything they would also give dirty looks at foreigners. Their where ants in my room I was so unsatisfied if you tried to park the car they said it would be 90 euros per night which is out rages when you can find parking on the street I will never come back to this place or recommend anyone to stay their
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
알칼라 주변 저렴한 느낌의 모텔 같다. 비누 한개 잇어서 세면용품 다 가져가야한다. 잠깐 묵기엔 니쁘지 않다
Stayed 1 night in Jan 2019