Skip to main content

NH Collection Madrid Eurobuilding

4.0 star property
Travelers indulge in luxurious spa treatments and exquisite meals from award-winning chefs while enjoying practical amenities like bicycle rentals and car charging

Choose dates to view prices

NH Collection Madrid Eurobuilding combines luxury with convenience near Santiago Bernabéu Stadium. Guests can book rejuvenating spa treatments, savor Michelin-starred cuisine at three distinctive restaurants, or enjoy casual meals at the coffee shop/cafe.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 867
AED 954 total
includes taxes & fees
8 Feb - 9 Feb

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, City View

Premium bedding, minibar, in-room safe, desk

Premium Room, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace (View, VIP Level Lounge Access)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace (View, VIP Level Lounge Access)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Terrace (View, VIP Level Lounge Access)

Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (View, VIP Level Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 3 adults)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms (2AD+2CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms (3AD+1CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms (extra bed 3AD+3CH)

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms (extra bed 3AD+3CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms (extra bed 4AD+2CH)

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms (extra bed 4AD+2CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Superior Room (View, Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (View, Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Superior Room (View, Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Room, Terrace (View, Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (View, Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, Terrace (View, Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Premium Room, Terrace (View, Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace (View, Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace (View, Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Terrace (View, Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace (View, Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Junior Anglada Suite | Terrace/patio

Rosewood Villa Magna

Salamanca
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 106 reviews
The price is AED 3,963
AED 4,360 total
includes taxes & fees
3 Feb - 4 Feb
Rosewood Villa Magna

About the neighborhood

Located in Chamartín neighborhood, NH Collection Madrid Eurobuilding is connected to a shopping center. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Puerta de Alcalá and Royal Palace of Madrid. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle del Padre Damian, 23, Madrid, Madrid, 28036

What's nearby

  • Beautiful summer day in Madrid
    Paseo de la Castellana
    2 min walk - 0.2 km
  • Four Towers Business Area showing a high rise building
    Azca Financial District
    2 min walk - 0.2 km
  • Santiago Bernabeu Stadium
    Bernabéu Stadium
    10 min walk - 0.8 km
  • Plaza de Castilla featuring a city and a skyscraper
    Plaza de Castilla
    11 min walk - 1.0 km
  • Cuzco Square
    5 min walk - 0.4 km

Getting around

  • Madrid (XTI-Chamartin Train Station)
    3 min drive
  • Cuzco Station
    6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    15 min drive

Restaurants

  • Honest Greens Cuzco
    3 min walk
  • Starbucks
    1 min walk
  • 99 Sushi Bar
    1 min walk
  • El Olvido
    4 min walk
  • Cafeteria Gonluis
    6 min walk

About this property

NH Collection Madrid Eurobuilding

Upscale hotel near Bernabéu Stadium
Located close to Plaza de Castilla, NH Collection Madrid Eurobuilding provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a facial, hydrotherapy, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, and a Michelin star rated meal. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, an elevator, and concierge services
  • 29 meeting rooms, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 412 rooms include comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 46-inch HDTVs with premium channels
  • Eco-friendly cleaning products, free infant beds, and daily housekeeping

Similar properties

Executive lounge
Melia Castilla
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
The price is AED 684
AED 752 total
includes taxes & fees
1 Feb - 2 Feb
Melia Castilla
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 33.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 21 to 35 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bikini Bar
  • Casa de Comidas
  • DIVERXO

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • 614 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Weekend breakfast hours are 7-11:30 AM on Saturday and 7 AM to noon on Sunday.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 to 35 per person
  • Self parking fee: EUR 33.90 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 36 per day
  • Facilities fee: EUR 22 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Nh Euro Hotel
Nh Euro Hotel Madrid
Nh Euro Madrid
Nh Eurobuilding Hotel Madrid
Nh Eurobuilding Madrid
NH Collection Madrid Euro Hotel
NH Collection Madrid Euro
NH Collection Madrid Eurobuilding Hotel
NH Collection Madrid Eurobuilding Madrid
NH Collection Madrid Eurobuilding Hotel Madrid

Frequently asked questions

Is NH Collection Madrid Eurobuilding pet-friendly?

Yes, NH Collection Madrid Eurobuilding allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 33.90 per day.

What time is check-in at NH Collection Madrid Eurobuilding?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Collection Madrid Eurobuilding?

Check-out is at noon.

Where is NH Collection Madrid Eurobuilding located?

Located in Chamartín, this spa hotel is within a 10-minute walk of Paseo de la Castellana and Bernabéu Stadium. Plaza de Castilla and Azca Financial District are also within 15 minutes. Cuzco Station is 6 minutes by foot and Colombia Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

NH Collection Madrid Eurobuilding Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 597 out of 851 reviews
Rating 8 - Good. 186 out of 851 reviews
Rating 6 - Okay. 36 out of 851 reviews
Rating 4 - Poor. 15 out of 851 reviews
Rating 2 - Terrible. 17 out of 851 reviews

Reviews

10/10 Excellent

Banding

Liked: Cleanliness, amenities, property conditions & facilities
The location is away from the old town. I personally prefer the old town area. But the room is spacious and clean. Breakfast is standard buffet and has all we need.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, quiet rooms.
Stayed 1 night in May 2025

6/10 Okay

Kristjan

Room was smaller than how it looked in the picture, Staff and amenities were very nice. One thing to improve is the elevators, from 3 of them one was out of service all time and the system they used for elevators was inconvenient. You spend a lot of time waiting.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Great spa and nice staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Quiet location and not touristy as in the financial area but convenient for airport and easy access to City centre
Stayed 3 nights in Jun 2025

10/10 Excellent

YESHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super kind and helpful. My second time staying there. The place is excellent; the location is near Santiago Bernabeu, so it is perfect!
Stayed 1 night in Mar 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff was very helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Monica Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large breakfast spread with good champagne & Impressive Gym with Paddle tennis & HIIT. Frequented by sports teams & personalities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Raul Vital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully, convenient, the breakfast super complete. The location is excellent! In general, you can improved more your services, from reception to clean services.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast presentation and the food are excellent . Rooms are spacious and clean .
Stayed 2 nights in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, especially for the VIP level rooms and accommodation. Nice gym and sauna in the basement.
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the soccer match. Great vibe too! Outdoor patio was a hit.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and confortable. The buffet was excellent and location safe and great area. I give a 5 star just because it was so clean in every way. Staff friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Friendly, informative, and prompt staff at reception. Extremely clean. Excellent health club.
Stayed 1 night in Jul 2024

8/10 Good

Francyne

Liked: Amenities, property conditions & facilities
Excellent breakfast buffet! Very large hotel, lots of facilities however, it tends to be somewhat noisy. The rooms are very comfortable but a bit expensive.
Stayed 1 night in Nov 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. A perfect blend of luxury, comfort, and convenience. I am not sure why this isn't a 5 star hotel but it certainly was a 5star experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, the room was amazing. I have stayed in many rooms in Madrid this is by far the best
Stayed 2 nights in Aug 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was So comfy that made my one night feel great
Stayed 1 night in Oct 2023

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a Real Madrid game. This hotel is very close to the Satiago Bernabeu. Hotel staff is very nice and helpful. The room is very nice and clean! We had a great experience!
Stayed 1 night in Mar 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by staff at the VIP concierge particularly Bianca and Alberto at the front desk. I’ve been a long term customer and returning guest every time I’m in Madrid
Stayed 3 nights in Oct 2023

8/10 Good

Brianda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of Madrid local restaurants nearby. You could smell smoke in our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, my room was spacious and clean (with a balcony overlooking Santiago Bernabeu from the 12th floor). Excellent buffet breakfast. Good gym (a bit crowded though, as it isn’t just for the hotel guests). Overall a bit on the costly side, but maybe I just wasn’t lucky - all other hotels in the area were either fully booked or more expensive.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel, quiet and with common areas with piano play at night. Fast check-in and fast elevators. Bar/restaurant with outside area was very good and cozy and fast service. Main restaurant was very nice and excellent food! Spa area was as they write quite amazing! Huge gym. Many restaurants in the area and easy access around. Room was very large, with office area, nice bathroom seperated in two parts with large sink/table, mirror and then shower/tub/toilet. Good space for cloths. Good bed and no noise from hallway, road or other rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great VIP experience. Lovely staff. The only thing I would say is that I had an allergic reaction to the scents in the room. The water didn't get as hot as I would like and the A/C didn't get as cold as I would like either. Over all very nice though. If you have allergies to scents I would let them know before arrival.
Stayed 1 night in May 2024