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Petit Palace Arenal

3.0 star property
Hotel with a 24-hour front desk, steps from Joy Madrid

Choose dates to view prices

Petit Palace Arenal sits in Madrid's heart, offering a convenient retreat with practical amenities. Guests connect to WiFi, use on-site dry cleaning services and car rentals, store luggage safely, and receive assistance from multilingual staff who consistently impress visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping
The current price is AED 529
AED 581 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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The price is AED 325
AED 357 total
includes taxes & fees
24 Nov - 25 Nov
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About the neighborhood

Map
Calle del Arenal, 16, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • San Miguel Market - 5 min walk - 0.4 km
  • Gran Via - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Cafetería El Corte Inglés - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chocolateria 1902 - ‬1 min walk

About this property

Petit Palace Arenal

Hotel near Puerta del Sol
Located close to Joy Madrid and Plaza de las Descalzas, Petit Palace Arenal provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and tour/ticket assistance
  • Luggage storage, an elevator, and multilingual staff
  • A front-desk safe, concierge services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 68 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • LCD TVs with digital channels
  • Heating, daily housekeeping, and desks

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Double Room, City View | City view

Petit Palace Puerta del Sol

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,004 reviews
The price is AED 556
AED 612 total
includes taxes & fees
8 Dec - 9 Dec
Petit Palace Puerta del Sol

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
A car is not required for transportation to and from this property

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

Is Petit Palace Arenal pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Petit Palace Arenal?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Petit Palace Arenal?

Check-out is at noon.

Where is Petit Palace Arenal located?

Located in Madrid Centro, this hotel is steps from Joy Madrid and Plaza de las Descalzas. Puerta del Sol and San Miguel Market are also within 5 minutes. Sol Station and Opera Station are within a 5-minute walk.

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Petit Palace Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1002 reviews
Rating 8 - Good. 334 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing locations and many options to eat
Stayed 2 nights in Sep 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
Stayed 4 nights in Sep 2025

6/10 Okay

SANDEEP

Property is just about okay. Nothing great. Rooms are really small for 2 . However the private bathroom is nice . Property has a breakfast facility in the basement. Really expensive for the facilities on offer. The biggest advantage - you are right in the heart of the city ie Sol. Lots of dining options nearby. Very Well connected stay option. All places of visit within walkable distance
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people knows how to treat people
Stayed 1 night in Jul 2025

10/10 Excellent

Ka Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel We are enjoying the day
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Size of the room was small but it is the price you pay for being in the middle of everything. Breakfast was great! Staff was very helpful! The beds were comfortable, shower was fantastic! I would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Senaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast.
Stayed 6 nights in Sep 2022

6/10 Okay

Saray Saret

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent: friendly and educated staff, breakfast was superb at the loveliest place, location is spot on, cleanliness. Good: feels safe. Very bad: elevator did not work (a secondary maintenance elevator was enabled, we preferred the stairs). Shower got clogged and the room flooded. Air conditioner worked well, but vent leaked pretty bad. Overall: nice looking hotel, right at Madrid’s heart. A vintage building which was fascinating by itself, but must keep their facilities up to date.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place to take a vacation

10/10 Excellent

fam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Madrid and live the city center at best!
Stayed 3 nights in Sep 2024

10/10 Excellent

MARISELA

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, and beautiful . well located to evrything. Easy parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. About a day or so prior to our arrival we got an email from the hotel through Expedia asking for more information. This included passport #, phone numbers. I felt a little uneasy but filled it out. The rest of the people in our group did not do that. It made the check in process very easy. The hotel is retrofitted, but is nice. The large stairwell that you can use has enough room to put an elevator, so that's where the elevator is. Rooms are small, but nice. Lots of outlets to charge your devices, but no USB ports. There is a closet, 2 small nite stands, one small desk, a reasonably sized closet. The bathroom is small, but has really nice fixtures. We did take a 15 minute taxi from the train station to the hotel (13 euros). The taxi was not able to drop us off in front of the hotel since they weren't allowed to go there. And on top of that our particular driver pointed in the wrong direction, in spite of what Google maps was telling me. So, I ignored her directions and we walked about 400 yards (about 130 meters) to the hotel in the opposite direction. Staff are wonderful. The included breakfast was wonderful. Wifi is fast. I measured 96 MBPS upload and download. The hotel is very close to many of the scenic highlights in Madrid. Dining options are everywhere. We walked to practically all of our destinations . Would definitely stay here again
Stayed 3 nights in Oct 2025

10/10 Excellent

ANALIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant location, staff and breakfast! Ecco and sustainability concious!
Stayed 3 nights in May 2024

8/10 Good

Azfar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Staff is good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel so cute and cozy. Location prime! Breakfast very complete, delicious and healthy.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kristy

Liked: Staff & service, amenities, property conditions & facilities
The property is wonderful and so are the staff members!! The rooms were awesome! We had some trouble getting back from the “main part” of the city because the hotel was considered far.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff, exceptionally clean rooms, felt very safe, close to main squares / palace. Absolutely, I would stay here again with my family. Stayed Feb 2024.
Stayed 2 nights in Feb 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. My second.
Stayed 4 nights in Aug 2022

10/10 Excellent

Clara

Liked: Staff & service, amenities, property conditions & facilities
Location, very clean, friendly staff, and an incredible breakfast selection. The entire staff was so attentive and very helpful to guide you. Carlos helped us out so much, just ask!
Stayed 4 nights in Apr 2023

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place , clean , excellent location , amazing shower , a lot of room space for a hotel in Europe . Thank you !!!
Stayed 2 nights in Jan 2024

8/10 Good

FRANCISCO

Liked: Cleanliness
Friendly employee's
Stayed 2 nights in May 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
This property was fine for our 2 night stay, but our air conditioning did not function very well so we were a little warm.
Stayed 2 nights in Jun 2024

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great location . Nice room and breakfast facility. Stuff very helpful and professional, One complain- there should be on each floor or at least in one place ( next to breakfast area) coffee, hot water machine with tea bags and cups. I was staying in hotel for a week in cold weather, didn’t feel well and couldn’t get simple tea!
Stayed 6 nights in Apr 2024

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great location but needs some maintenance

A few maintenance issues let it down and insufficient staff but the location is great.
Stayed 3 nights in Mar 2023