Smartr Madrid Gran Vía 47 sits at Madrid's center, offering in-room WiFi and express check-in services. The multilingual staff provides concierge assistance that previous guests consistently praise for making their Madrid adventures more meaningful and seamless.
Located in Madrid Centro neighborhood, Smartr Madrid Gran Vía 47 is connected to a rail/subway station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 15 for children
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
43-inch flat-screen TV with digital channels
Comfort
Air conditioning
Heating
Pets
Pet friendly
Welcoming dogs only
Up to 55 lbs per pet
Fee: EUR 30 per accommodation per stay
Service animals exempt from fees
Pets allowed in specific rooms
Food and water bowls
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Concierge services
Iron/ironing board
Multilingual staff
Tour and ticket assistance
Weekly housekeeping
Location highlights
Connected to a rail/subway station
In a shopping district
In the city center
Near a hospital
Near a metro station
Near a train station
Near the airport
Things to do
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
67 units
9 floors
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby partner property, located 200 meters away.
Access methods
Staffed front desk, key retrieval
Pets
Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 55 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 50 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 17 for adults and EUR 15 for children
Nearby parking fee: EUR 39 per day (656 ft away)
Pet fee: EUR 30 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-11639-VT11712
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Frequently asked questions
Is Smartr Madrid Gran Vía 47 pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.
How much does it cost to stay at Smartr Madrid Gran Vía 47?
As of 23 July 2026, prices found for a 1-night stay for 2 adults at Smartr Madrid Gran Vía 47 on 27 July 2026 start from AED 200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Smartr Madrid Gran Vía 47?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Smartr Madrid Gran Vía 47?
Check-out is at 11:00 AM.
Where is Smartr Madrid Gran Vía 47 located?
Located in Madrid Centro, this aparthotel is steps from Teatro La Strada Gran Via, Gran Via, and Plaza de España. Puerta del Sol and Plaza Mayor are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 2 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Smartr Madrid Gran Vía 47 Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
7.0
Amenities
7.0
Property conditions & facilities
Rating 10 - Excellent. 205 out of 616 reviews
10 - Excellent
205
Rating 8 - Good. 165 out of 616 reviews
8 - Good
165
Rating 6 - Okay. 106 out of 616 reviews
6 - Okay
106
Rating 4 - Poor. 73 out of 616 reviews
4 - Poor
73
Rating 2 - Terrible. 67 out of 616 reviews
2 - Terrible
67
Reviews
Verified
4/10 Poor
Abraham
13 July 2026
Liked: Communication
Disliked: Listing accuracy
Photos of posting did not reflect actual listing.
Abraham
Stayed 6 nights in Jul 2026
Verified
8/10 Good
Polymnia
11 July 2026
Liked: Cleanliness, listing accuracy
It was a great stay, it’s in the very centre of Madrid, by foot you can reach all the endless captivating beauty of the city and very close to the metro station, buses and all the attractions.
Lugar es horrible,no tiene nada q ver las fotos con el lugar es una trampa en gran via,lugar más espantoso q e visitado,nos movimos a otro hotel y no dejaron cancelar la estadia.NO QUEDARSE NUNCA
Salvador
Stayed 3 nights in Jul 2026
Verified
2/10 Terrible
Diego Liborio
5 July 2026
Liked: Check-in, communication
Disliked: Listing accuracy
Las fotos que muestran no son nada que ver al cuarto está malísimo
The room was nothing like the one that you see in the photos. Mould around the bathroom tub. Bathroom sink tap loose. Bathroom floor tiles terrible. Got steamed very quickly. Bedroom floor very old and dirty. Smell from the hallway. Absolutely nothing like the advertising looks. Check in they didn’t even offer any extras or advice on where to eat and drink. No TV remote in the room and I had to ask for two days before I got one. The room wasn’t cleaned once out of the three days we were there and the bin was full of rubbish. Not happy at all.
Excellent location, staff were very helpful and friendly. Overall a pleasant experience. The room a bit too small but it has a huge terrace overlooking the city.
Excelente ubicación, departamento amplio, con cocina y todo lo necesario. El metro a unos pasos. Por el precio es una muy buena opción.
Roberto
Stayed 3 nights in Mar 2026
Verified
2/10 Terrible
Annette
16 June 2026
Liked: Check-in, communication
Disliked: Listing accuracy
The bed was awful. I wasn’t able to sleep well. It was like a college/twin bed 6 inches thick and hard like concrete. I requested a comforter the second night and it was still uncomfortable.
No se la recomiendo a nadie numero uno no tenia aire acondicionado , a las 3 de la mañana alguien entro al cuarto y el cuarto de alado supuestamente no estaba reservado y habia una persona entoxica durmiendo llamamos a la policia y no hicieron nada y a esa hora nos fuimos en verdad no es como lo anuncian pienso que perdi el dinero
Jorge
Stayed 2 nights in May 2026
Verified
2/10 Terrible
John
8 June 2026
Liked: Check-in
Disliked: Cleanliness, listing accuracy
The bathroom had no where to hang towels and no space to put out toiletries.
The screaming from dozens of people outside the night club opposite (we were overlooking it in the side street) went on from 11pm on Saturday evening until 5.30a.m. Sunday. The outside shutters were broken.
No bins emptied in 6 days. Reception told us to put it out on the Grand Via!
Re the 'kitchen' no tea towels or cloths provided.
Air conditioning faulty.
Some power points didn't work.
TV had reception on and off.
The room was shabby and had the feel of a hostel.
The only good thing was plentiful hot water.
John
Stayed 6 nights in Jun 2026
Verified
4/10 Poor
Roy
5 June 2026
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
One of the worst hotels I have stayed at. The only positives are its convenient location and the friendliness of the staff. Unfortunately, almost everything else was disappointing. The room was extremely small, and the shower was equally cramped. There was no room service available, and the room did not match the photos advertised online. Overall, the experience fell far below expectations.
Standard room.. you just pay for the location.
Nothing special..
In the centre of gran via
Gustavo
Stayed 3 nights in May 2026
Verified
4/10 Poor
EDUARDO
28 May 2026
Liked: Check-in
Disliked: Cleanliness, listing accuracy
La propiedad es una vieja instalación y adolece de muchos inconvenientes: en uno de los elevadores solo cabe una persona sin maletas. Las regaderas( duchas) son terribles por lo pequeñas que son y por lo peque ño del espacio es terriblemente difícil e incómodo. !! Definitivamente una pésima experiencia. Lo unico positivo es el personal que es atento y dispuesto a ayudar a los pasajeros. !! Las fotos de las habitaciones que utilizan para promover el hotel!! Son totalmente diferentes a la realidad !!!
Estancia terrible, no se parece en nada a las fotos que publican. Muyyyy pequeño amontonado u fúnebre el lugar, además terrible el colchón y amohadas. Definitivamente NO LO RECOMIENDO.