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The Level at Melia Castilla

4.0 star property
Hotel connected to the convention center in Tetuán with 2 restaurants

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Level at Melia Castilla

Lobby sitting area
Seasonal outdoor pool, sun loungers
Interior
Castilla The Level | Premium bedding, pillowtop beds, minibar, in-room safe
Free daily continental breakfast
Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is AED 947
AED 1,024 total
includes taxes & fees
Jun 16 - Jun 17

Explore the area

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Popular LocationPlaza de Castilla7 min walk
  • Popular LocationSantiago Bernabéu Stadium14 min walk
  • Popular LocationPuerta del Sol10 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)15 min drive

Room options

View all photos for Castilla The Level

Castilla The Level | Premium bedding, pillowtop beds, minibar, in-room safe

Castilla The Level

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Grand Suite

The Level, Grand Suite | Premium bedding, pillowtop beds, minibar, in-room safe

The Level, Grand Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
  • 63 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Level, Junior Suite

The Level, Junior Suite | View from room

The Level, Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Family Communicated The Level 2+2)

View from room

Room (Family Communicated The Level 2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
2 bedrooms
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for The Level, Premium Room

View from room

The Level, Premium Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Room (Premium Triple Room The Level)

View from room

Room (Premium Triple Room The Level)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level, Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

The Level, Deluxe Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Family Room, Connecting Rooms

View from room

The Level, Family Room, Connecting Rooms

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Premium bedding
Pillowtop bed
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Similar properties

View from room
Melia Castilla
Pool
Spa
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (828)
The price is AED 712
AED 771 total
includes taxes & fees
9 Jun - 10 Jun
Melia Castilla

About the neighborhood

Madrid

Located in Tetuán neighborhood, The Level at Melia Castilla is connected to a rail/subway station. Notable landmarks in the area include Plaza de Castilla and Gate of Europe. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabéu Stadium.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Plaza de Castilla - 7 min walk
  • Santiago Bernabéu Stadium - 14 min walk
  • Royal Palace of Madrid - 9 min drive
  • Puerta del Sol - 10 min drive
  • Plaza Mayor - 11 min drive

Getting around

  • Cuzco Station - 6 min walk
  • Madrid (XTI-Chamartin Train Station) - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • La Garriga - 3 min walk
  • Sumo - 4 min walk
  • Mesón Txistu - 3 min walk
  • Naked & Sated - 4 min walk
  • La Tagliatella - 3 min walk

About this property

The Level at Melia Castilla

Upscale hotel near Plaza de Castilla
Located close to Gate of Europe and Santiago Bernabéu Stadium, The Level at Melia Castilla provides free continental breakfast, a swim-up bar, and a poolside bar. Treat yourself to spa services, such as a body treatment, a massage, or a body scrub. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, light fare, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers and a swim-up bar
  • Self parking (surcharge), an electric car charging station, and a seasonal outdoor pool
  • Express check-out, express check-in, and concierge services
  • 30 meeting rooms, coffee/tea in the lobby, and a reception hall
  • Guest reviews say good things about the helpful staff
Room features
All 84 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch LED TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 27 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • L'Albufera Restaurant
  • Loby Café
  • La Terraza

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 30

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - prenatal

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Main Reception at Meliá Castilla
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 17 to September 01
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Property is also known as

Level Melia Castilla Hotel
The Level at Melia Castilla Hotel
The Level at Melia Castilla Madrid
The Level at Melia Castilla Hotel Madrid

Frequently asked questions

Does The Level at Melia Castilla have a pool?

Yes, this property has a seasonal outdoor pool. Pool access starts at noon. The pool is closed seasonally each year from September 1 to June 15.

How much does it cost to stay at The Level at Melia Castilla?

As of 23 May, 2024, prices found for a 1-night stay for 2 adults at The Level at Melia Castilla on 16 Jun, 2024 start from $278.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Level at Melia Castilla pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Level at Melia Castilla?

Self parking is available for EUR 27 per day. Limited spots are available.

What time is check-in at The Level at Melia Castilla?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Level at Melia Castilla?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Level at Melia Castilla located?

Located in Tetuán, this hotel is within a 10-minute walk of Plaza de Castilla and Gate of Europe. Santiago Bernabéu Stadium and Cuatro Torres Business Area are also within 1 mi (2 km). Cuzco Station is 6 minutes by foot and Valdeacederas Station is 7 minutes.

The Level at Melia Castilla Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 52 out of 60 reviews" "
Rating 8 - Good. 6 out of 60 reviews" "
Rating 6 - Okay. 1 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great rooms!
Stayed 3 nights in May 2024

10/10 Excellent

Bernadette

Liked: Property conditions & facilities
Everybody was nice helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bryan Rodrigo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I would stay here again.
Stayed 5 nights in Mar 2024

4/10 Poor

Yousef

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Level is the best hotel that I have been. Very nice hotel
Stayed 7 nights in Dec 2023

10/10 Excellent

oluwafemi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

pat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
absolutely stunning. great food. clean. great service.
Stayed 1 night in Jun 2023

10/10 Excellent

Jeri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
Stayed 2 nights in May 2023