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"The Fortress Balumgala is located in a beautiful and quiet neighbourhood. However, it could be better maintained and managed. Under no circumstances should the guest be charged double the price for dinner because he arrived on a public holiday."

"The couple were warm and friendly, the room was clean and tidy, and the view of the terrace was very good. The boss gave us four people breakfast without any dispute. I also provided him with a booking confirmation to see if my reservation included breakfast, and I promised to complain to hotel.com after returning to Hong Kong. Unfortunately, I have been calling Hotel.com but have not responded. I hope that hotel. Upon seeing this comment, com will follow up and pay the hotel owner’s...