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"Walkable from all the town that has to offer"

"This property indicated that is has laundry facilities, however, there were NO washing machines or dryers available according to Gonzalo at the front desk. He was very rude about it denying that their listing said anything about having a washing machine at all!"

"We upgraded to a balcony room when we arrived, which I highly recommend - the views are STUNNING and it was really amazing to sit out and enjoy the view with a glass of wine. The tasting room is down the hill from the hotel, and easy to walk down for a glass. Room was spacious and comfortable. The only challenge we had was with eating - unfortunately due to the combination of it being during the week and low season, neither the tasting room kitchen nor the hotel restaurant kitchen were open from about 3-8pm, so no food was available. It would have been nice to be able to have a small snack or pintxo available during that time. But overall, pleasant staff, easy location in the area, absolutely beautiful setting. Would recommend."

"Where to begin? Given the generally strong reputation of the Eurostars brand, this hotel was a disappointment. The property felt consistently understaffed, check-in took far too long, with an extended wait just to reach the front desk. Parking was unavailable, which is understandable since we hadn’t reserved it in advance. However, several other basic service issues stood out. The room lacked simple essentials like a pen, and when I requested one at the front desk, I was told I’d need to return it afterward, which felt unnecessarily rigid. Later, I went to what appeared to be a bar, clearly stocked with liquor bottles, only to find it unstaffed. After returning to the front desk to ask for a glass of wine, I was told it “wasn’t a bar” but rather the breakfast area, despite the visible bottles of alcohol. After some hesitation, the front desk agent eventually came over and produced a bottle of wine. Overall, the experience fell short. While the room itself was acceptable, it was noticeably dated, and the lack of staffing and basic hospitality made the stay frustrating rather than enjoyable."

"Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you."

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."

"Fantastic value for money. The staff are very friendly and helpful. The bedroom we had was a little small but modern and super clean. The beds were comfortable, the bathroom was modern and the shower was powerful. It's basic but fine for an overnight stay. The underground parking was easy to locate and manoeuvre in unlike some hotel car parks. Secure and reasonably priced."

"okay"

"Excellent hotel facilities, staff and restaurant"