"Love it here"

"We stayed in a dog friendly room and paid £25 extra for the night. I assumed that would go towards deep cleaning. Sadly not the case. The beverage area had previous splashes from drinks over the surfaces, the mugs were stained, mini bar fridge had crusted dried food on the shelf, bathroom tiles had dried toothpaste marks, towels were verging on threadbare. In fact, the towels we use for our dog are in better condition. The upholstered chair in the room had thick dust around the buttons and the...

"This place feels like an odd mix — some aspects feel like a hip boutique hotel while others seem a bit “budget.” There is no actual lobby or dedicated hotel staff in the evening, so you collect your key from the large bar on the ground floor. The rooms are nicely decorated and well appointed (eg, nice bathroom fixtures, Nespresso machine in room), though quite dark. Good location in historic city centre. Nice touches like a refrigerator on the corridor that has bottles of cold filtered water."

"The room I was assigned could have been better maintained. The lo"

"Staff were very friendly"

"The location is absolutely beautiful and incredibly picturesque. Our room was amazing, very spacious, spotless, and featuring a fantastic double shower which was a real highlight. The bar staff in particular were exceptional throughout our stay, friendly, attentive, and genuinely helpful, which really added to the overall experience. We had a thoroughly enjoyable stay and would happily return. The only thing that wasn't 5 stars is the food. It was still good, but it didn’t quite match the...

"I loved this place. When I go to England, I enjoy these smaller, transformed hotels much more than bigger ones and Hand and Spear has been the best. The room I got was spacious with ample wardrobe space and beautiful decor. The bath was insane with a beautiful claw foot tub. I’m very self-sufficient when I travel so I don’t expect a room made up each day but I’m sure they would accommodate you and they quickly brought extra towels when I asked. The thing is…my room had food and a little fridge...