Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Four Points by Sheraton Makkah Al Naseem

4.0 star property
Hotel in Makkah with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Makkah Al Naseem

Lobby lounge
Exterior
Premium Suite, 2 Bedrooms, Smoking | Living room | 43-inch LED TV with satellite channels, TV, pay movies
Premium Suite, 2 Bedrooms, Smoking | 1 bedroom, pillowtop beds, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Middle Eastern cuisine
Four Points by Sheraton Makkah Al Naseem offers a sophisticated experience with authentic Middle Eastern flavors at two restaurants, a garden, gym, practical dry cleaning, laundry services, and notably helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym
The current price is AED 152
AED 183 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 2 Twin Beds, Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Classic Room, 2 Twin Beds, Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed, Smoking

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Bidet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Bidet
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Smoking

Junior Suite, 1 Bedroom, Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Executive Lounge
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Smoking

Premium Suite, 2 Bedrooms, Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms, Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
2 bedrooms
Pillowtop bed
Bidet
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 3 Twin Beds, Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Classic Room, 3 Twin Beds, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LED TV
Separate bedroom
Pillowtop bed
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
Third Ring Road, behind Al Rajhi Mosque, Makkah, Makkah, 21955

What's nearby

  • Al-Rajhi Mosque - 7 min walk - 0.6 km
  • Makkah Mall - 2 min drive - 1.9 km
  • Great Mosque of Makkah - 8 min drive - 9.0 km
  • Kaaba - 8 min drive - 9.3 km
  • The Clock Towers - 8 min drive - 9.3 km

Getting around

  • Makkah Station - 21 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪R Δ V® - ‬3 min drive
  • ‪RATIO Speciality Coffee | ريشيو - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Dunnkin النسيم - ‬19 min walk
  • ‪مركاز الكيف - ‬16 min walk

About this property

Four Points by Sheraton Makkah Al Naseem

Upscale hotel located in Al Naseem
At Four Points by Sheraton Makkah Al Naseem, you can look forward to a grocery/convenience store, a coffee shop/cafe, and a garden. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Middle Eastern cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, concierge services, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 1136 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LED TVs with satellite channels
  • LED light bulbs, mini fridges, and coffee/tea makers

Similar properties

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Novotel Makkah Thakher City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 667 reviews
The price is AED 132
AED 160 total
includes taxes & fees
4 Nov - 5 Nov
Novotel Makkah Thakher City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Sharq Restaurant
  • Asia Restaurant

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, from February 18-March 19, 2026, the property serves suhour (pre-dawn meal) for SAR 110 per person, and iftar (evening meal) for SAR 120 per person. Guests booked in breakfast included rate plans will receive suhour instead of regular breakfast service. Guests booked in dinner included rate plans will receive iftar instead of regular dinner service

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Rollaway bed fee: SAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000643

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Four Points Sheraton Makkah Al Naseem Hotel Mecca
Four Points Sheraton Makkah Al Naseem Hotel
Four Points Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah Al Naseem
Four Points By Sheraton Makkah Al Naseem Mecca
Four Points Sheraton Makkah A
Four Points by Sheraton Makkah Al Naseem Hotel
Four Points by Sheraton Makkah Al Naseem Makkah
Four Points by Sheraton Makkah Al Naseem Hotel Makkah

Frequently asked questions

Is Four Points by Sheraton Makkah Al Naseem pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points by Sheraton Makkah Al Naseem?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Makkah Al Naseem on 2 November 2025 start from $49.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton Makkah Al Naseem?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Makkah Al Naseem?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Makkah Al Naseem?

Check-out is at noon.

Where is Four Points by Sheraton Makkah Al Naseem located?

Located in Al Naseem, this hotel is steps from Woosh Entertainment Center Mecca and AlRajhi Park. Al-Rajhi Mosque and King Abdullah Medical City are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Four Points by Sheraton Makkah Al Naseem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 359 reviews
Rating 8 - Good. 89 out of 359 reviews
Rating 6 - Okay. 19 out of 359 reviews
Rating 4 - Poor. 14 out of 359 reviews
Rating 2 - Terrible. 17 out of 359 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Amenities, property conditions & facilities
Very good quality
Stayed 1 night in Sep 2025

10/10 Excellent

Burhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

8/10 Good

ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 3 nights in Feb 2023

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 5 nights in Dec 2022

10/10 Excellent

Mukhlis

Everything was clean, the food was delicious and all the staff were helpful
Stayed 10 nights in Oct 2023

2/10 Terrible

Abdelhamid

Disliked: Cleanliness, amenities, property conditions & facilities
Feels like ghost hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always naseem four points has always been a great stay never dissappoints ! would highly recommend for families and also couples and singles great prices and great location with supermarket nearby coffee shops and masjid Rajihi behind the hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean homely vibe in the hotel and around. Frequent buses to the haram (you do however need to catch 1 more quick bus right after the stop to the main bus area) 30mins total trip time to step into haram
Stayed 2 nights in Feb 2025

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located right next to the Masjid. The hotel was always clean and the staff was very helpful and patient.
Stayed 9 nights in Mar 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Makkah for me and the shuttle to Masjid Haram for one hour is very convenient. I would recommend for anyone willing to go for umrah for this affordable hotel.
Stayed 10 nights in Mar 2023

8/10 Good

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Rajhi Mosqu and walking area.
Stayed 1 night in Nov 2023

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy
Stayed 1 night in Aug 2022

10/10 Excellent

Amin

Loved everything about this hotel. The staff were so kind and respectful, they are well trained. I've stayed in Makkah several times and this was the first time I resided this far from Haram Shareef but with regular shuttle service it was no bother at all. Housekeeping was available all day which was so good. I would definitely recommend this hotel to all and have nothing negative to comment about.
Stayed 9 nights in May 2023

8/10 Good

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel

The stay was nice but I was given a smoking rooms while I booked none smoking rooms. the smell was very uncomfortable.
Stayed 1 night in Jan 2023

10/10 Excellent

Mashrur

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is far away from the Haram. Please consider taking taxi when the hotel shuttle service is not available.
Stayed 4 nights in May 2023

8/10 Good

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 1 night in Jul 2024

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front office staff was really helpful. The rooms were immaculately clean. The property is huge and one can get lost in it. Plenty of dining options. Barista made a good coffee. 24-hour transport to Haram was a great advantage. I would stay in this property again. This is a great value money hotel given that hotel's close to HHaram charge a lot and with the bus service every hour it is a great added advantage. Staff was very helpful
Stayed 1 night in Feb 2023

8/10 Good

Anowar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ..clean and quiet..shopping area near by..and masjid ayesha alrajehy next door .. The only thing I didn’t like it’s the (bus service..you have to use 2 buses to get to the haram….(10 minutes or less ) It’s maybe because Ramadan ..but everything else was good .
Stayed 4 nights in Mar 2024

8/10 Good

naiyf

Liked: Cleanliness, staff & service
Everything was good. But the Wi-Fi did not work most of the time and I needed at the time because I was from another country and did not have service
Stayed 2 nights in Aug 2023

10/10 Excellent

Alabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their shuttle bus is very poor in service
Stayed 9 nights in Dec 2022

2/10 Terrible

Rahid

Disliked: Cleanliness, staff & service, property conditions & facilities
we got a junior suite, and there was no Internet or light in our room.. very upsetting😡
Stayed 2 nights in Nov 2024

8/10 Good

AKM Anwarul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shuttle service every 30 minutes 24/7 from the hotel to Kaaba and back. Just remember your drop off point. If this is your first time, you may easily get lost. This should be the best selling point for the hotel. There is plenty of parking spaces. The front staff is pretty good. The person (forgot his name!) who checked us in was very professional. He has couple of degrees from the US (UCF, U WA) and is a very nice person. I would highly recommend this hotel to anyone and would not stay anywhere else.
Stayed 5 nights in Dec 2023

2/10 Terrible

Hassan

Disliked: Cleanliness, staff & service, amenities
The staffs and the management are the worst. Very disappointed
Stayed 7 nights in Sep 2022

10/10 Excellent

Nada

Liked: Cleanliness, amenities, property conditions & facilities
All the stay was in excellent place excellent staff very clean I felt all the five days as if I am at home The bus which schedule every half hour for 24/7 makes the stay as if we are by the Haram gates the bus is always there from the front of the hotel brings you back to the steps of the hotel I love it we never missed a pray in the Haram When ever I come back I will book here again
Stayed 4 nights in Oct 2025

6/10 Okay

Akram

Liked: Amenities
Big facility and clean, but unfortunately no room service follow-ups, the bathroom water pipe was leaking, and bus trips were awful having to change buses to go to Makkah with no heads up.
Stayed 2 nights in Oct 2025