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Retaj Alhayat

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Retaj Alhayat provides amenities like a coffee shop/cafe and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AED 198 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: AED 100 (from 1 to 10 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 10002213

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Is Retaj Alhayat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Retaj Alhayat?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Retaj Alhayat?

Check-out is at 12:30 PM.

Does Retaj Alhayat provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of AED 198 per vehicle applies.

Where is Retaj Alhayat located?

Located in Al Khansa, this hotel is 1.1 mi (1.8 km) from Masjid Al-Jinn and within 3 mi (5 km) of Great Mosque of Makkah and Kaaba. Al Malaa Cemetery and Safa and Marwah are also within 2 mi (3 km).

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

7.6

Amenities

7.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

Reviews

Verified

6/10 Okay

Shahbaz

Disliked: Cleanliness, staff & service, property conditions & facilities
Clean ness
Stayed 1 night in Feb 2026
Verified

6/10 Okay

ALI

Liked: Property conditions & facilities
Disliked: Amenities
Not bad I rate it as two star hotel water kettle available refrigerator, refrigerator, hand towels the bed wire clean. The air condition was very good.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Iqbal

Liked: Staff & service, property conditions & facilities
The hotel we booked was not the one we ended up in, it is a sister hotel of the one we booked, my group and I were told just as we landed in the airport that the hotel we booked (Retaj Al Hayat) had closed down for unforeseen circumstances (I don't believe this).I didn't realise this till we arrived at the premises and realised the hotel was shut! Luckily there was a random guy around the area who told us to call a number, I didn't have any mobile data so when I eventually did i had recieved messages on Expedia from the hotel managersaying that we needed to go to their other hotel which was in another loaction, this was not great after a long flight! The staff were good and helped when they could, English was not their first language and this is something they need to work on, overall we managed to communicate through Google translate etc The hotel is located on a huge hill which I would not recommend for any elderly or children, they do have a buggy service/ golf cart which is available 24/7 to take you down the hill and up the hill when required, you have to call them on a mobile phone for the to send it down, the traffic at the drop of point is horrendous and usually you end up stuck their for 10-15 minutes etc. It says the walk from the hotel is 10-15 minutes to the mosque ..this is not true it is at least 25 minutes before you enter the Haram at least on the outskirts .. I would use Uber to order taxis as they all charge you double and Uber worked great for us.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

farogh

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MAMADOU BOYE

Liked: Cleanliness, staff & service, amenities
It was excellent...!
Stayed 11 nights in Dec 2025
Verified

2/10 Terrible

Shahbaz

Disliked: Cleanliness, staff & service, property conditions & facilities
No Clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abdoulaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, the only thing missing is no microwave in the room, I Will came back Insha Allah
Stayed 6 nights in Feb 2025
Verified

6/10 Okay

Momota

The property itself nice for the price but bit far
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Khaled Mohamedwagdy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I would love to share my experience and I know it will be a weird one . What happened is when I went there I found out that the hotel is closed and under construction so I was so disappointed , then I was able to get hold off the manager and he apologized for me and transferred me to a different hotel the other hotel name was alosol almasiah الاصول الماسيه a very nice hotel and so close to the haram .not sure whose mistake was ? Expedia or the hotel .so the 5 starts rating is not for Retaj Alhayat it is for the other one and the manager
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Abdullahi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

jalal

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto . Trato excelente 👌
Stayed 6 nights in Jan 2026
Verified

2/10 Terrible

Sadhana

Disliked: Cleanliness, amenities, property conditions & facilities
Alles was kapot wc ging lekken en stinken
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

ahmad

Die Unterkunft war geschlossen. Ich wurde abgezogen. Ich möchte sofort mein Geld zurück haben
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Aboubakr

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mohammad Suha

Stayed 15 nights in Sep 2025
Verified

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

8/10 Good

Chattah

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025