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Rotana Jabal Omar

5.0 star property

Choose dates to view prices

A short walk from Great Mosque of Makkah and Kaaba, Rotana Jabal Omar provides 2 coffee shops/cafes, dry cleaning/laundry services, and a 24-hour gym. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is AED 633
AED 767 total
includes taxes & fees
9 Jun - 10 Jun

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About this property

Rotana Jabal Omar

  • Luxury hotel near Great Mosque of Makkah
  • Close to The Clock Towers and Kaaba, Rotana Jabal Omar provides 2 coffee shops/cafes, dry cleaning/laundry services, and a 24-hour gym. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, and a 24-hour business center are available to all guests.
  • You'll also enjoy perks such as:
    • Continental breakfast (surcharge), valet parking (surcharge), and meeting rooms
    • Luggage storage, a 24-hour front desk, and an elevator
    • Smoke-free premises, concierge services, and coffee/tea in the lobby
  • Room features
  • All 655 rooms boast comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with rainfall showers and bidets
    • 42-inch Smart TVs with satellite channels
    • Wardrobes/closets, treadmills, and elliptical machines

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children aged 6 and younger eat free breakfast

Rollaway/extra beds are available for SAR 150 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 110 for adults and SAR 55 for children
  • Valet parking fee: SAR 175 per day (in/out privileges)
  • Rollaway bed fee: SAR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 10011279

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Rotana Jabal Omar pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Rotana Jabal Omar?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Rotana Jabal Omar on 9 June 2026 start from AED 633, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for SAR 175 per day.

What time is check-in at Rotana Jabal Omar?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Rotana Jabal Omar?

Check-out is at noon.

Where is Rotana Jabal Omar located?

Located in Makkah City Center, this luxury hotel is within a 15-minute walk of As-Haabee Exhibition and Great Mosque of Makkah. Kaaba and The Clock Towers are also within 1 mi (2 km).

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Reviews

Reviews

8.6

Excellent

9.8

Cleanliness

9.8

Amenities

6.0

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified

10/10 Excellent

Meshari

Liked: Cleanliness, amenities, property conditions & facilities
The staff were supportive and happy to help The rooms were spacious and clean The reception staff are outstanding
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience with the hotel staff and specially the front desk manager “Omar” was exceptionally delightful along with the other staff. I would definitely come back here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Had a wonderful experience here. We had a slightly delayed check in but were met at reception by a lovely lady who offered us special coffee and dates while we waited. The issue was that they couldnt find our booking on hotels.com To make up for the delay they allowed us late check out on the day we left. Our room was clean and spacious. King size bedroom. The bathroom was clean. The toilet area was separate to the shower area. Only downside was that there wasnt much lighting in the toilet area. The breakfast was lovely with lots of variety. We really enjoyed the breakfast. All the staff members we met were polite and courteous and always offered a warm welcome with a smile. Reception seating area was huge. Location was very good. Only drawback was that we had to cross the road and walk over to a lift to go down to the ground floor to enter thr haram area. The lift tended to be quite busy. Apart from that the haram area led us straight to gate 79. So it was a good location once u got used to the route. I have so far stayed at The Hilton, the Marriott, Violet, swissotel and now Rotana. Before i would have said that the Marriott was the best one but the route to the haram from there when on foot was a bit challenging in th heat. For now i would say its swissotel primarily for its location and Rotana is the best so far for the customer service. I hope these guys keep it up though.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SAADIHA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and attentive staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bader

Liked: Cleanliness, amenities, property conditions & facilities
It’s New hotel and very nice room the staff was amazing and very friendly and helpful
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here that’s for sure!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

mohamed Ali

Liked: Cleanliness, amenities, property conditions & facilities
Exllent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fatima

Stayed 3 nights in Mar 2026
Verified

4/10 Poor

rida

Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mohamed

Stayed 1 night in Feb 2026