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"Very nice place. Excellent breakfast, and very helpful staff. Located right on the edge of Old Heraklion, so it's easy to walk there. Just a 10 minute walk to the port, so if you are arriving or departing by ferry, you won't need a taxi. If you are arriving by car, just push the button at the entrance, and they will raise the arm for you."

"The hotel was excellent in all regards, including the restaurant. Short walking distance to the archeology museum. 10 min walking to the ferry boats. Breakfast was sumptuous and fresh. The only exception was the noise at the near by harbor. We stayed a total of 6 njghts. On three out of the 6 nights, there was loud music, some kind of party, at the near by harbor that lasted well after midnjght. "

"We had a two week stay May2024 and I have to say, we had a fantastic stay. We arrived just before the beginning of the season and it was pretty dead to be honest which was really nice to spend the first few days to relax. We mainly stayed by the pool most days and was very well looked after by Claudia who is a real asset to the team. She’s relentless in making sure you are well looked after. My main frustration is the rule around the use of the sun mattresses (yes that’s not a typo) around the pool being €150 a day. That’s ridiculous and there were only 1 or 2 being used, mainly after a certain time in the afternoon when things start to wind down. Personally, this is the one thing that needs to change as that’s a silly price. The food and booze is excellent although on the expensive side, you do get what you pay for so make sure if you don’t have all inclusive, you bring some cash. Everything else was brilliant, all of the team at the front desk and buffet breakfast should get a massive shout out. If we ever had an issue, it was sorted pretty much immediately. The hotel is situated 10 minute walk from the main town and you will find some brilliant local tavernas around there to complement your stay. Enjoy!!"

"Good value for money. Nice pool, good restaurant and breakfast. A little bit of Airplane noise but not too bad given it’s proximity to the airport. Excellent stay"

"We stayed for a week and had a fantastic time All inclusive was fab the dinning options were great Couldn’t fault anything about our stay the staff were great "

"Great location if leaving or coming from the port, staff was very nice and helpful,breakfast was good :)"

"Amazing attention to detail. Wonderful service and excellent food"

"Mitsis Rinela was like paradise on earth. The staff was beyond accommodating and always left us with a smile. The nightly shows were great and the views were even better. We truly did not want to leave. If you're looking for the perfect vacation spot, look no further! "

"We cannot say enough about how much we enjoyed our stay. A special shout out to Koula at the front desk, Popi in housekeeping and Evangelio at the breakfast buffet. We are looking forward to our next stay."