Find hotels near Mall of Louisiana, Baton Rouge from AED 230

"From the clean hotel , great breakfast and comfortable rooms we really enjoyed our stay ."

"I do not normally leave reviews, but I felt I needed to for this stay. I usually rely heavily on customer ratings when booking hotels, and I almost always choose places rated 8 or above. That system has never failed me until this booking. Unfortunately, this property was very poorly maintained. The AC unit in the bedroom was so loud it sounded like a lawn mower, and the bathroom plumbing made loud noises for about two minutes every time the toilet was flushed. The patio area shown in the pictures may look nice online, but it is not being kept up, and I would not expect to be able to enjoy the water area. On top of that, the outside doors from the pool area had no exterior handles, making them impossible to open from that side. The overall condition of the facility was extremely poor. Every time we went to the front desk, there was no one available and no bell to ring, so we had to call out for someone to come from the back. Inside the suite, doors would not close properly, and the place felt like it was in disrepair. We even found a hair on one of the towels. While that can happen anywhere, combined with the overall lack of upkeep throughout the property, it made the experience even more disappointing. Overall, this stay did not match the rating or the expectations set by the listing photos."

"Ac did not keep the room clean, toilet was backed up. I was talked to like trash when I asked about it. Received no help after complaining. Was told I couldn’t speak with a manager and asked “what do you want me to do” I paid almost $600 for this room and it was the worst place I have stayed in a very long time between attitude. Lack of cleanliness, no extra bedding for the pull out and wasn’t given any when asked. Just overall a terrible weekend. The guy that checked me on Friday night was great. That’s as far as I can say was good about our stay. Will not be back. "

"A/C didn’t work. Reported it to front desk twice and never got fixed."

"The room was large and looked better than the online pictures. The bed was comfortable."

"Everything were fine expect the air conditioning. "

"The room was extremely clean. The front desk staff were friendly, courteous, and knowledgeable. The breakfast and especially Coffey bar was a treat."

"Clean and appealing. Across close to Mall of Louisiana."

"We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service."