"They are a themed boutique hotel but should be known for their incredible customer service. The owner, James goes out of his way to help in all aspects of your travel in Chile. He even found sources for me to buy tire chains in another town. The other owner, Chris is an excellent cook and the breakfast that is included was great. I opted to have dinner one night and it too was fabulous. They are the absolute definition of great hosts and super fun to talk to. Very interesting and experienced in life. The property is on a bike path and handy to the ski area (20 minutes). The rooms are themed - I was in the vampire room. I stay in hotels/airbnb’s about 120 nights a year and this one is exceptional."