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"The room was very good and served the purpose of our trip. Close to central station. "

"Breakfast is the best. Lots of choices and delicious."

"The proximity to the train station was a plus. "

"The customer service was superb! I am definitely staying here on my next trip to Berlin!"

"Perfect "

"Perfect location, excellent service and great staff. I would choose this hotel again. "

"We had a great stay. The breakfast buffet has lots of choice. Hotel is located close to lots of transit plus you can easily walk to many of the main sites like the Brandenurg gate and Tiergarten. Would def stay here again. "

"Stated at the a&o Berlin Hauptbahnhof from September 19 - 21 for the Berlin Marathon. They have a self-check in process using kiosk when you enter. This option did not work for me as the Expedia number and that which was on my Expedia confirmation were different. A member of the staff assisted me with checking in via the Kiosk and activating my door key. I was not satisfied with the cleanliness of the room that was reserved and my request to switch the room was met with satisfaction. The room was very clean and my stay from that moment was exceptional. During my stay, I utilized local options at the Berlin Hauptbahnhof Station. I also utilized the supermarket Kaufland to buy groceries to refrigerate. Most items that I needed were walking distance(up to 3 mile walking), but transportion is accessible, if preferable. Floor 0(Ground Floor) has a nice sitting area and there is food to order if needed. Breakfast if located on Floor -1(Basement) and options from whole grains(breads/roll), protein(meats), cereal, coffee, tea, juices are offered. I utilized the breakfast and a combination of my own food during my stay to meet my nutritional needs. I was able to utilize the laundry before leaving. Laundry detergent was provided by the front desk and an app is needed to start the wash and dryer. The staff were friendly and answered any questions that I had. The occupants of the room were all delightful. The neighborhood around the area felt safe, even at night."

"Our stay here was lovely and seamless. We enjoyed it very much. It felt so safe, the man at the front desk was so lovely and always kind and helpful. Everything was clean and well kept. Great room, great everything. "