Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was clean and close to Canyon lodge, which was great. The wifi did not work properly most of the time so I don't recommend choosing this spot if you need reliable internet connection. Our biggest issue: the door code for the spa did not work during what was supposed to be operating hours (seemed to be a door malfunction of sorts because the lock light would turn green and then yellow). After a few attempts to troubleshoot the issue, a man (perhaps the property manager?) came out screaming and threatened to have us arrested for trying to access a closed area. He scurried away before we could confirm 1. who he was and 2. why he was so angry, as this was our first interaction with him. There was no sign indicating the area was out of order and if that was in fact the case, a calmly provided explanation would have been much more appropriate than threatening to call the police on paying guests. It was a confusing and upsetting over-reaction. We are a group of rationale adults who would have completely understood and abandoned our hopes for a post-ski jacuzzi soak if this man had calmly explained to us why our code wasn't working. You can disregard this negative review if the man was a guest, but he spoke with the authority of an employee, so I suspect he was with the property.