4/10
Used “free airport/hotel shuttle” as my search filter. I chose this hotel and called two days before check-in to coordinate my pick-up from the airport. The representative told me to call the morning before I checked in to inform them of my flight arrival time. I did as he said and the representative I spoke with that day said they had no shuttles available. One of the amenities they had listed on their hotel was 24-hour free airport shuttle, this was a shock and disappointment. I demanded they arrange a shuttle as I was very upset to have to try and use an airport taxi after planning on using the hotel shuttle. Fortunately she arranged a driver from another hotel to pick me up, and luckily I purchased a SIM card in the airport so I was able to receive msgs from the hotel on my msging app.
Mike
Stayed 1 night in Dec 2017