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"Great hotel. Clean room, the staff with excellent customer service. The breakfast was perfect. "

"The room was clean, the staff was friendly and professional, the breakfast was delicious, the parking was very convenient. We loved the roosters and chickens wandering around the parking lot. In general the hotel was great and we highly recommend it. Thank you"

"Staff very nice and helpful. Pretty pool area. Nice beach area on site. Free drinks and Lobby entertainment. Our first room was really cold (and so was the lobby!) and we couldn't get the thermostat to go higher, and the first room was next to a really loud elevator that was waking us up really early so they got us a different room half way though the stay. Overall a good stay."

"Excellent Job"

"Property was clean, easy to park, nice staff help me change my room to one with a window. But really thin walls"

"Todo perfecto"

"Excellent! The only complaint is that it’s only "

"Everything was great here"

"So good but so much room to improve It is a tough drive to get there and leave but so worth it. On check in with hotels.com prepaid all fees included was told my card would be charged resort fee. Later dinner charged service fee Feels like property just trying to get every last cent out of guests It is not a cheap property, just raise prices if necessary Waitress at dinner nice but poorly trained Not her fault. Large salad simply not good Mafongo shrimp mediocre at best Beer and wine good,dessert good Would be nice to have more than wall hooks to hang clothes. Would be nice to have the bar open during day. The included breakfast was spectacular. Most special part of visit. Mountains are gorgeous and sound of waterfall and wildlife unique and wonderful We were rained on a lot and did not care It was.just part of experience Could have used more help with luggage from parking lot Steep tall steps. Overall, very special but spoiled by greedy fees and not great dinner "