"While the staff were fairly helpful, our two-night family stay was a letdown. The hotel’s online photos are polished but highly misleading compared to the actual room conditions. Upon arrival, we found dirt around the bed area and stained armchairs with visible hair. Worse, the windows had accumulated mold, suggesting a long-term lack of deep cleaning.
Families should also be aware of hidden costs: unlike many competitors, this hotel charges for children's breakfast. Furthermore, the fitness center and pool are third-party facilities requiring an extra fee—a crucial detail missing from the description. Had this been disclosed, we would have booked elsewhere. The breakfast was mediocre at best, lacking variety and staples like croissants or smoothies."
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