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"Washing machine didn't work. Helpline never answered. Sent someone to look at Washing machine but couldn't fix. Cooker had missing buttons. Boiler water mains was turned off and with no help turned this on myself after 24 hrs. Creaky sofa bed, broken blinds and door handles. Didnt smell nice. Bad experience "

"Great place to stay and catch a game at Old Trafford!"

"Perfect for my visit to Manchester, property easy to access and friendly, helpful caretaker enabled fault-free check in and parking. The accommodation had every amenity needed, including a fully equipped kitchen - only item missing was a hairdryer! "

"While the bathrooms and kitchen look quite new and fresh the apartment was a bit dirty and smelly. Many of the walls and furniture were significantly marked, there was rubbish in one of the bins and a pile of what I can only assume was used towels and sheets in the laundry. We had to keep the windows open for our stay to air the place and wash all our clothes after becasue of the lingering smell. The ensuite was a bit smelly, but we could only shower there as there is no seal around the shower...

"The property was advertised as 2 double bedroom and 2 bathrooms but there was only one bathroom unsuitable for a disabled person. The blind was fallen off the widow broken cistern broken on the toilet cooker and microwave and oven filthy covered in grease. The table food stains and worktops greasy and dirty. Hair in the beds I have photographs for proof. Thus was the worst place we could have picked to stay and when we contacted the staff we were told we don’t have 2 bathrooms in room although I...

"Communication was a challenge. We did not receive any communication from the host on how to access the apartment. We also had issue with our Uber to the apartment as the apartment address does not come up in Google maps correctly. We had the hosts phone number by then and he graciously drove the few blocks to pick us and our luggage up and brought us to the location. The day before leaving I messaged a request on where to leave the keys when we left the following day but didn’t receive a...