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Ace Hotel & Suites

3.0 star property
Urban oasis in Kapitolyo combines relaxation amenities with convenient access to local dining spots and SM Megamall shopping

Choose dates to view prices

Families find a welcoming retreat at Ace Hotel & Suites with an indoor pool and lazy river. Unwind in the sauna, steam room, or book massages and hydrotherapy. Enjoy breakfast at Skygarden, garden views, WiFi in rooms, and a coffee shop.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 234
AED 265 total
includes taxes & fees
20 Jun - 21 Jun

About this property

Ace Hotel & Suites

  • Family-friendly hotel near SM Megamall
  • You can look forward to an airport shuttle, a grocery/convenience store, and a terrace at Ace Hotel & Suites. For some rest and relaxation, visit the sauna or steam room, and indulge in hydrotherapy or a massage. The on-site restaurant, Skygarden, serves breakfast. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool and a children's pool, along with a lazy river
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • An elevator, ATM/banking services, and luggage storage
    • A banquet hall, free newspapers, and concierge services
  • Room features
  • All 170 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

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The price is AED 97
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 5:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for PHP 1600.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 550 for adults and PHP 550 for children
  • Airport shuttle fee: PHP 1775 per vehicle (one-way)
  • Self parking fee: PHP 300 per night
  • Rollaway bed fee: PHP 1600.0 per night
  • Facilities fee: PHP 680 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Ace Hotel & Suites have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Ace Hotel & Suites?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Ace Hotel & Suites on 20 June 2026 start from AED 234, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ace Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PHP 300 per night.

What time is check-in at Ace Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Ace Hotel & Suites?

Check-out is at noon.

Does Ace Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–9 PM on request. A fee of PHP 1775 per vehicle applies.

Where is Ace Hotel & Suites located?

This family-friendly Pasig hotel is located in the business district, within 1 mi (2 km) of Shangri-La Mall and SM Megamall. Ayala Malls The 30th and Asian Development Bank Headquarters are also within 1 mi (2 km). Shaw Boulevard Station is 15 minutes by foot and Boni Avenue Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 110 out of 262 reviews
Rating 8 - Good. 100 out of 262 reviews
Rating 6 - Okay. 35 out of 262 reviews
Rating 4 - Poor. 9 out of 262 reviews
Rating 2 - Terrible. 8 out of 262 reviews

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Clean basic rooms, the entire property is very well kept. Excellent staff, breakfast buffet is superb. And of course famous water spa.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Family enjoy the pool.. breakfast is excellent.. just a suggestion to check the bathroom drainage always. Highly recommended hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marne

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly ,accommodating and courteous.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jun

Liked: Cleanliness, amenities, property conditions & facilities
Great service. Spacious room. Great breakfast. Nice pool.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

rosemarie

very good food
Stayed 1 night in Dec 2025
Verified

8/10 Good

MARNE

Liked: Cleanliness, amenities, property conditions & facilities
Accommodating, caring, courteous ,friendly staff. Kudos to housekeeping staff for your care and always available. Excellent service. The reason I am loyal client.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa in the hotel is awesome
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Loved to hydrotherapy pools below the hotel and the roofbar above it!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Asenath Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay!

Amazing stay. Relaxing spa. Great food the the Sky bar.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Abelaine Glandys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and accommodating. Love my stay so far. The free breakfast buffet and access to the water spa is a nice perk with the price.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mesael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the water spa included in our amenities.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, walkable to plenty of shops and restaurants. The spa is really good. Rooms are old but comfortable.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Qin was excellent with our check in and check out. Hotel was great, however its room decor as well as the spa area are in need of some minor updates
Stayed 1 night in Mar 2025
Verified

6/10 Okay

BETHEL Mercy

Liked: Cleanliness, property conditions & facilities
We checked I. Around 1:30 am. Staff were great! But the room only have half a roll of toilet paper, no hand towels and face towels. No facial tissues either which we needed. We requested hand towels after eating breakfast but we were charge an additional 50 pesos for each hand towels. Facial tissues not available. Room is great but they should have prepared for 3 people for we were charged extra fees for the red person. Should have added 1 more glass and 1 more cup, etc.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jasmine Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i love ace

It was relaxing trip, we definitely love the use of water spa
Stayed 1 night in Dec 2024
Verified

8/10 Good

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Good value for money. Room came with complimentary buffet breakfast and water spa
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Claudine

Liked: Staff & service, amenities
Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Rainelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water spa is good experience. Must try!
Stayed 1 night in Feb 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel, the only problem I saw was it was very tough to get a taxi fast. It was clean and the staff was very helpful. If you get down to breakfast at the wrong time there won’t be much to eat.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

William

Positive, friendly and top notch customer service
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Terry

Liked: Staff & service
Disliked: Amenities
Hotel was clean and staff was nice, hotel policy stated 300 pesos for use of pool but never stated for 4 hours only and 300 pesos per day, also never heard of no phone policy and no pictures allowed taken in pool areas.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Elizabeth

Disliked: Staff & service, property conditions & facilities

Good location but a little tired

Good location in Pasig City, room was a good size but quite rundown. Hot water was only tepid, and no laundry service unless long stay customer. There is a laundry service nearby, but not very convenient for a business traveller. Breakfast was a comprehensive selection. Water spa tickets a bonus if time to try.
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Rowena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reception, Housekeeping and Restaurant staff are ⭐️⭐️⭐️⭐️⭐️ Great food and drinks. Linens, towels are old hence look dirty with stains. You can request for better ones though.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Benedicta

Liked: Staff & service
The staff is very courteous and helpful. The rooms are older and the shower tiles should be re grouted. Other than that the room is clean. The towels are kind of old. The lobby smells good but the hallway on my floor smells funny. I would still choose this hotel because of the low price on Expedia
Stayed 1 night in Jan 2025