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"Room was clean and the staff was kind and very helpful with request"

"Clean, spacious room, well laid out with a great view. Staff were all so friendly & professional. The rooftop restaurant has delicious food at good prices. So relaxing! Would definitely stay again! I appreciate it when I can eat at the hotel restaurant & not feel like I’m being gouged on prices & the rooftop restaurant does this big time! "

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"My stay at the Makati Shangrila has always been great and I will continue to stay there whenever I go back to the Philippines, most especially the staff, very courteous. My only regret was not able to get a reservation at the Sage Restaurant with my wife for a couples dinner, on Valentine’s Eve, next time will all in advance. I love coming back "

"Staff were friendly and very courteous, great location"

"The staff were very responsive and polite. The room was clean and it is in a very convenient location!"

"Maintained elegance I have been coming here since the 80’s they never let me down Love the ambiance the people and the smiles"

"Horizon Club Lounge and staff ❤️"

"Courteous and friendly staff."