"We stayed at six different hotels during our Philippines holiday, and Lanson Place was our fifth stop. I am so glad I upgraded to a Junior Suite here—the room was perfect, big, spacious, and featured a beautiful view of the seaside. Apart from a minor leak in the bedroom from the rain (which the duty manager handled with a complimentary fruit platter since the hotel was at full capacity) and some ground-level noise that luckily wrapped up by 10 PM, the stay was excellent.
The absolute highlight of this hotel is the staff. At reception, Toffee was incredibly friendly with a great sense of humour; he remembered my name and was so sweet to apologize for forgetting our lounge access. Also Jonathan & our room attendant (whose name I sadly missed) was also fantastic, keeping everything spotless and always supplying whatever we required.
Breakfast was delicious with a great variety—I especially loved the traditional taho every morning! My only critique is that it would be nice to have a dedicated vegan section; soy milk wasn’t always available. However, the breakfast staff were highly attentive, especially the F&B Manager, Laura. She was an absolute delight greeting every guest with an infectious smile. She has exactly the kind of warmth and leadership you want to see at a hotel reception or management.
The rooftop pool offers gorgeous views. The lounge was a bit too cold,food was OK. Combined with the proximity to the Mall of Asia, this hotel was a standout favorite for us."
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