Hotel Carretero

Property class: 3.5

Choose dates to view prices

At Hotel Carretero, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the Turkish bath/hammam. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

A modern hotel room with a bed, a dining area, and a kitchen.

Presidential Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A modern hotel room with a sofa, ottoman, dining table, chairs, a potted plant, a bed, and a mirror reflecting the room.

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Double Room

A hotel room with a bed, bedside table, lamp, and a potted plant.

Senior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a TV.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, and a chair.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Comfort Double Room

A hotel room with a bed, bedside tables, a desk, a chair, a potted plant, and a television.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Manizales, Hotel Carretero is in the city center. Bolivar Plaza and Catedral Basilica Nustra Senora del Rosario are local landmarks, and some of the area's attractions include Centro Cultural del Café and Centro de Historia de Manizales. Visit our Manizales travel guide
Map
Carrera 23 - 35A 31, Manizales, Caldas, 576

What's nearby

  • Los Fundadores Theater
    5 min walk - 0.5 km
  • Caldas Park
    8 min walk - 0.7 km
  • Bolivar Plaza
    15 min walk - 1.3 km
  • Catedral Basilica Nustra Senora del Rosario
    15 min walk - 1.3 km
  • Centro de Historia de Manizales
    16 min walk - 1.4 km

Getting around

  • Manizales (MZL-La Nubia)
    24 min drive

Restaurants

  • Negro Coffee Club
    4 min walk
  • Juan valdez centro comercial fundadores
    9 min walk
  • Restaurante Cúrcuma
    9 min walk
  • McDonald's
    9 min walk
  • La Ponderosa
    9 min walk

About this property

Hotel Carretero

  • Hotel in the city center
  • You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar at Hotel Carretero. For some rest and relaxation, visit the Turkish bath/hammam. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
  • Other perks include:
    • A porter/bellhop, a front-desk safe, and multilingual staff
    • A banquet hall, a 24-hour front desk, and laundry services
    • Smoke-free premises, tour/ticket assistance, and concierge services
  • Room features
  • All 100 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Mini fridges, daily housekeeping, and desks

Similar properties

A modern hotel lobby with a reception desk, seating area, and a decorative plant.
Hotel Estelar El Cable
La Estrella
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 445 reviews
Hotel Estelar El Cable
Compare similar properties

Frequently asked questions

Is Hotel Carretero pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Carretero?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Hotel Carretero?

Check-out is at 11 AM.

Where is Hotel Carretero located?

Located in the heart of Manizales, this hotel is within a 10-minute walk of Los Fundadores Theater and Caldas Park. Gold Museum and Bolivar Plaza are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Carretero Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 102 out of 195 reviews
Rating 8 - Good. 50 out of 195 reviews
Rating 6 - Okay. 25 out of 195 reviews
Rating 4 - Poor. 12 out of 195 reviews
Rating 2 - Terrible. 6 out of 195 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and professional staff. Rooms are comfortable and extremely clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean and the breakfast was outstanding.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great Hotel, much better than most 4 star hotels in Europe. Spacious rooms with 5 star linens
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good!
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Spacious clean room, Check in was a little tedious. Nice safe walking area. Went during ferias, and the hotel was very noisy. The room next to us had a loud party until 5AM. Administration contacted them but beyond this nothing.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained and clean.Room accommodation was well supplied. The staff in general polity and helpful . For the price was an excellent choice.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel looks and feels outdated. Starting with the one-person size elevators to the lack of A/C in the rooms. The hotels need a lot more maintenance and better housekeeping. The staff was friendly and did their best with what they had. I don't think I will be staying here again.
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At the time of the registration I was told they only had one adult in their system and I needed to pay for the second guest. They printed the reservation where clearly said one adult one child 15 years old. It took very long the check in. They wanted me to sign a paper with my last name misspelled and without giving me a copy. Next day and the whole week they were asking me multiple times for a copy of my second passport (why didn’t they gather all paperwork at the time of check in) even though I told them I was going to provide it to them before checking out as I was attending my moms funeral. The staff was texting me from personal cell phones via WhatsApp very uncomfortable, unprofessional and unsafe. Front desk manager Dora was rude and disrespectful. She denied any access to any other chain of command. Housekeeping personal and service were amazing. Front desk looked like traumatized team directed by Dora. She has no sense of respect for guest of anyone, she thinks her word is the only one. I sent a complaint to front desk management and surprise the manager was Dora and she receives and processes the complaints. Every time I passed by that front desk she was yelling at one of her employees, very negative atmosphere. The room was very cold, it had no heater. The pillows were old and not very comfortable.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the front desk, house keeping and restaurant is outstanding, I will come back over and over again
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great the staff need a little be more professionalism ...
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. The only issue is if you come by car indoor parking is small you may not find a space available and on Sunday’s the city shuts down the main avenue from 8-12 for cyclists
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 2 nights in May 2023
Verified review

6/10 Okay

It’s nothing close to the pictures they have on the website All the noise outside the room can hear it
Stayed 5 nights in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unbearable heat in room. No air conditioning, no fan, no way to get cool. Front desk manager, Ms Dora, refused to resolve or give discount.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Un hotel de gran calidad, excelente atencion pausa y muy cómoda la habitación .
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Todo muy bien
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Me asignaron un cuarto que no estaba en condiciones de ser ocupado. 1. Las cortinas estaban desprendidas en los extremos. Consecuentemente, la luz de la calle se filtraba impidiendo el descanso en la mañana. 2. El televisor del cuarto no funcionaba 3. El teléfono del cuarto no funcionaba 4. La ducha tenía un escape en el tubo superior y el agua caliente cambiaba de temperatura esporadicamente, situación que produjo momentos incomodos debido a la alta temperatura del agua. 5. Espejo de tocador insistente. Solo tenian el montaje pegado en la pared. 6. Los cuartos no tienen cafetera y el servicio de "Bar" en el lobby tiene una cafetera que en tres ocasiones que fui no pude obtener el servicio deseado porque no tenían cafe para moler. 7. El orinal del tercero piso adyacente al comedor tiene tanta presión, que al vacearlo, arroja una cantidad significante de agua en la persona. Me toco cambiarme de ropa lógicamente. 8. El restaurante ofrece en el menu sopa de menudencias, pero es caldo de pollo despechado y la sopa de costilla es sopa de carne pero no tiene costilla. 9. La edificación es muy vieja y muchas de las remodelaciones no demuestran un nivel alto de calidad. 10. El costo de este hotel es muy alto para la calidad de cuartos. 11. Tengo que dejar claro que el servicio al cliente en general fue muy bueno. En su gran mayoría, los empleados del hotel hacen todo lo posible por atenderte bien, son profesionales y respetuosos.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, desayuno excelente. Queda cerca del CC Fundadores
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La comida no estuvo bien. Varios amigos salimos intoxicados.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Excelente servicio
Stayed 2 nights in Feb 2025