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"The AC in our first room wasn't functioning properly. We were moved to another room and that was great. The staff were all fantastic, the pool was beautiful in a great location which felt like you were in the jungle. Breakfast was excellent. Other meals all very good and tasty. "

"Excellent customer service and tasty food!"

"Enjoyed good food as well as their services"

"Was initially upset they didn’t give the room booked on Expedia. They rectified it shortly thereafter and the stay was smooth with friendly staff "

"The hotel have engaged a new consultant to improve staff service. Throughout our stay we noted improvement in staff service as this consultant helped the staff. "

"Excellent service. "

"Nice enough for the price. Very nice pool. Very noisy traffic. Shower and towels were poor."

"The food is the best I've had in Sri Lanka "

"The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb."